Logistics Relationship Manager

7 days ago


Burlington, Ontario, Canada Arch Staffing Full time
Job Overview

We are seeking an experienced Logistics Relationship Manager to join our team at Arch Staffing, a leading North American third-party logistics company. This is a full-time permanent position based in our vibrant Burlington office.

About the Role

The successful candidate will be responsible for providing dedicated support to our portfolio of customers, ensuring their logistics needs are met with exceptional service.

Key Responsibilities:
  • Shipments Tracking and Timely Delivery: Monitor shipments and ensure timely delivery to meet customer expectations.
  • Pricing and Quoting: Provide accurate pricing and quoting services to meet customer needs.
  • Logistics Optimization: Dispatch logistics service providers to optimize routes and reduce costs.
  • Customer Experience: Deliver best-in-class customer experience through proactive communication and issue resolution.
Requirements:
  • Able to thrive in a fast-paced, time-sensitive environment.
  • Strong problem-solving skills and sound judgement.
  • 0-3 years' experience in a customer-facing role.
  • Exceptional communication skills to foster customer relationships and meet their needs.
  • Proficiency in Microsoft Office suite and strong computer skills.
  • Experience in logistics or transportation industry preferred but not required.
Benefits:
  • Competitive salary: $60,000 - $80,000 per annum.
  • Additional monthly performance-based bonuses.
  • Promotion opportunities as early as 9-12 months into the role.
  • A company-paid laptop and latest Apple iPhone.
  • Montly team lunches and social gatherings.
Company Overview

We pride ourselves on being a positive, transparent, and entrepreneurial company that fosters an environment where employees can thrive. Our commitment to honesty, integrity, and respect sets us apart from others.



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