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Process Automation Manager

2 months ago

Toronto, Ontario, Canada UNIQLO Full time
Job Title: Process Automation Manager

At UNIQLO, we are seeking a highly skilled Process Automation Manager to join our team in North America. As a key member of our IT leadership, you will play a crucial role in supporting our business divisions by leveraging automation processes to drive efficiency and optimization.

Job Summary

The Process Automation Manager will be responsible for leading the discovery and improvement of inefficient processes, automating tasks using up-to-date technology, and collaborating with our RPA team at Global Headquarters in Japan and other regions. You will work closely with our business members to identify pain points and develop solutions that drive business value.

Key Responsibilities
  • Technical capability and regular utilization of skills including UiPath, Microsoft Power automate, Python, and other programming languages.
  • Fundamental ability and methodology for programming and requirement discovery.
  • Basic system design and detailed technical design.
  • Project coordination, task clarification, project approach coordination, and scheduling.
  • Leading discovery sessions with business members to identify pain points.
  • Maintaining required documentation, including documents related to discovery process, process automation, and technical design.
  • Vendor quote and invoice management.
  • Periodical maintenance of new store opening files.
  • Systems (Auto process) maintenance.
  • Maintenance for programs and robots deployed on Cloud space or on-premise environment.
  • Troubleshooting for issues happening while working together with Japan RPA Team.
  • Train and develop team members.
Requirements
  • At least 4 to 6 years of professional experience in programming (including scripting/coding), SQL, and relational databases, and application development.
  • Experience with one or more RPA technologies (UiPath, Automation Anywhere, Blue Prism).
  • Experience with process analysis, design, and implementation, business and technical requirements, problem-solving, and system(s) testing, including UAT and bug fixes.
  • Strong problem-solving and analytical skills.
  • Experience in any of the programming languages like C/C++, Python, VB Script, Ruby, Java, JS,.Net.
  • Excellent written and oral communication skills, as well as report creation and analysis skills.
  • Ability to manage several projects at once and assess priorities.
  • Ability to work with little supervision and report accordingly.
  • Ability to provide high-level service and follow through.
  • Customer-oriented.
  • Ability to work in a fast-paced environment.
  • Critical thinking and problem-solving skills.
  • Experience implementing and maintaining retail IT systems, with experience in the retail industry preferred, including overall knowledge of the apparel industry.
  • Experience working in a diversified job environment.