Process Automation Strategist

2 months ago

Toronto, Ontario, Canada Scotiabank Full time
About the Role

This is a unique opportunity to join Scotiabank as a key leader in our Digital Process Automation team. As a Director, Digital Process Automation, you will play a critical role in driving the development and implementation of our process automation strategy, leveraging cutting-edge technologies such as Pegasystems, Power Automate, and Salesforce.

Key Responsibilities
  • Build Trust and Credibility: Make decisions based on Scotiabank's values, ensuring consistency and alignment with our core values. Set a clear vision, model a growth mindset, and share knowledge to benefit others.
  • Act as a Strategic Thinker: Translate details into bigger picture implications, driving business forward, challenging the status quo, and understanding industry, market, and organizational dynamics.
  • Lead & Adapt to Change: Thrive in a dynamic environment, drive operational efficiencies, and lead teams with expertise in process automation technologies.
  • Focus on Customer Success: Build and maintain relationships with customers, business partners, and dependent teams, shaping solutions that positively impact the business.
  • Talent Management: Develop great teams, make good hiring decisions, and create a strong bench of successors, championing talent beyond your organization.
  • Innovate for Growth: Implement changes that map to business strategy, staying abreast of cutting-edge technology trends.
  • Take an Unpopular Stand: Encourage transparent and healthy debate, seeking the best alternative, and facing adversity head-on.
  • Create an Organization: Deliver compelling vision and deliverables that extend the bank's value gained from process automation tools.
  • Collaborate with Vendors: Continuously learn and identify opportunities to advance our process automation strategy and delivery model.
  • Facilitate Decision-Making: Drive quality delivery of complex programs, collaborating with key stakeholders.
  • Accountability: Ensure CoE team integrity, product excellence, decision making, roadmaps, career development, client communications, and project outcomes.
  • Lead a Global Team: Inspire, build, lead, retain, develop, and grow a world-class, global technology CoE team.
  • Optimize Reuse: Look for opportunities to optimize reuse, enterprise software architecture, and delivery tools/methods to increase productivity and reduce time to market.
  • Continuous Learning: Foster a values-driven work culture, showing up with a continuous learning mindset.
Requirements
  • 5+ years of experience leading IT product portfolios, systems delivery, and/or software engineering teams.
  • Exceptional thought leadership capabilities and strong interpersonal skills.
  • Deep knowledge of process automation tools, primarily Pegasystems, Power Automate, and Salesforce, with knowledge of competitive offerings.
  • Extensive experience with delivery strategy, governance, and management.
  • Exceptional communicator with a strong ability to influence and build trust with executive stakeholders, employees, partners.
  • Represent Scotiabank's Core Values of trust, customer success, innovation, and equality.
  • Outstanding collaborator/team builder with the ability to set clear vision.
  • Customer focus and the experience and skills to work directly with key customers and partners.
What's in it for you?
  • Diversity, Equity, Inclusion & Allyship: Scotiabank strives to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values.
  • Accessibility and Workplace Accommodations: Scotiabank values the unique skills and experiences each individual brings to the Bank, and is committed to creating and maintaining an inclusive and accessible environment for everyone.
  • Upskilling: Scotiabank offers online courses, cross-functional development opportunities, and tuition assistance to help employees grow and develop.
  • Competitive Rewards: Scotiabank offers a competitive rewards program, including bonus, flexible vacation, personal, sick days, and benefits.
  • Community Engagement: Scotiabank offers opportunities for community engagement and belonging, including hackathons, contests, cooking with friends, and more.

Working location condition: Hybrid

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