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Automation Process Manager
1 month ago
Job Summary
Job Description
What is the opportunity? As Automation Process Manager, you will be responsible for ensuring all automations are operating efficiently. You will support newly trained automation analysts and work on the development of new automation solutions.
What will you do?
- Develop and deliver Robotic Process Automation (RPA) solutions to streamline business processes.
- Support initiatives led by operational excellence managers, business managers, or service partners to improve process efficiency.
- Mentor junior staff and provide support and assistance to members of the RPA team.
- Identify operational issues with the infrastructure, underlying applications, or process failures and provide solutions.
- Be the key relationship contact with CoE to resolve operational issues or escalations.
- Identify innovative improvement opportunities to address common issues and execute directly or provide details to process designers.
- Responsible for support & Maintenance of existing Automations in production.
What do you need to succeed?
Must Have:
- Proficiency with Blue Prism
- 3 to 5 years previous experience
- Undergraduate Degree
- Communication skills – written and oral
- Analytical and Financial Skills
Nice-to-have:
- Undergraduate Degree in Computer Science, Business, Engineering
- Software development – familiarity with higher level programming languages
What's in it for you?
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- A world-class training program in financial services.
- Flexible work/life balance options.
- Opportunities to do challenging work.
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
