Operations Professional, Full-Time, Yorkdale

2 days ago

Toronto, Ontario, Canada Tiffany & Co. Full time

Job Summary:

We are seeking a highly skilled Operations Professional to join our team at Tiffany & Co. in Yorkdale. As a key member of our operations team, you will be responsible for delivering exceptional client service, order fulfillment, and inventory management.

Key Responsibilities:

  • Provide outstanding client service and ensure timely order fulfillment and inventory management.
  • Champion operational efficiency and effectiveness, completing daily tasks such as order processing, shipping, receiving, and replenishment.
  • Supervise and reconcile merchandise inventory, using reports and systems to assess inventory accuracy and report discrepancies to management.
  • Partner with client advisors, management, and clients to respond to requests for assistance in product and service information, service, repairs, shipping, and inventory.
  • Elevate the in-store experience by consistently delivering memorable moments and demonstrating passion as a Tiffany brand ambassador.
  • Implement standard methodologies to optimize hospitality and store amenities, creating outstanding experiences and acting on NPS performance and client feedback.
  • Support company operations efficiency objectives by ensuring all activities improve efficiency and providing feedback on process changes.
  • Challenge standards to seek continuous improvement.

Requirements:

  • Strong analytical skills and proficiency in Microsoft Word and Excel.
  • Ability to work retail store hours, including nights, weekends, and holidays.
  • Organized and detail-oriented with flexibility to perform different tasks based on day-to-day business needs.
  • Authorization to work in the United States or in the country where the position is based.

Tiffany & Co. is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to fostering a workplace where individual differences are recognized, appreciated, and respected.

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