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Operations Professional, Full-Time, Yorkdale

2 months ago

Toronto, Ontario, Canada Tiffany & Co Full time

Job Summary

We are seeking a highly skilled and motivated Operations Professional to join our team at Tiffany & Co. in Yorkdale. As a key member of our operations team, you will be responsible for delivering exceptional client service, order fulfillment, and inventory management.

Key Responsibilities

  • Provide outstanding client service and ensure timely order fulfillment and inventory management.
  • Champion operational efficiency and effectiveness, completing daily tasks such as order processing, shipping, receiving, and replenishment.
  • Supervise and reconcile merchandise inventory, using reports and systems to assess inventory accuracy and report discrepancies to management.
  • Partner and communicate effectively with client advisors, management, and clients to respond to requests for assistance in product and service information, service, repairs, shipping, and inventory.
  • Elevate in-store experience by consistently delivering memorable moments and demonstrating passion as a Tiffany brand ambassador.
  • Implement standard methodologies to optimize hospitality and store amenities, creating outstanding experiences and acting on NPS performance and client feedback.
  • Support company operations efficiency objectives by ensuring all activities improve efficiency and providing feedback on process changes through appropriate channels.
  • Challenge standards to seek continuous improvement.

Requirements

  • Strong analytical skills and proficiency in Microsoft Word and Excel.
  • Ability to work retail store hours, including nights, weekends, and holidays.
  • Organized and detail-oriented with flexibility to perform different tasks based on day-to-day business needs.
  • Authorization to work in the United States or in the country where the position is based.

Tiffany & Co. is an Equal Opportunity Employer

We are committed to fostering a workplace where individual differences are recognized, appreciated, and respected. We encourage applications from people with disabilities and provide accommodations throughout the hiring process. If you require an accommodation, please contact us at [insert contact information].