User Support Specialist

1 month ago


Montreal, Quebec, Canada Endossed Full time
About Us

At Endossed, we're revolutionizing the way consumers interact with their data. Our mission is to empower individuals to take control of their digital lives, and we're seeking a talented User Support Representative to join our team.

Job Summary

We're looking for a highly motivated and independent individual to support our mission. As a User Support Representative, you'll be the face of our company, ensuring that our users have a seamless experience with our payment solution.

Key Responsibilities
  • Respond to user inquiries via our direct chat and email
  • Create content to automate the process of supporting users
  • Collaborate with our technical team to resolve user issues
Requirements
  • Excellent verbal and written communication skills
  • Strong problem-solving skills and attention to detail
  • Ability to work independently and take initiative
  • Passion for our mission and values
What We Value
  • Experience in user support and customer experience
  • Strong human skills and a willingness to learn

We're a dynamic and innovative company, and we're looking for someone who is eager to learn and grow with us. If you're a motivated and independent individual who is passionate about our mission, we'd love to hear from you.



  • Montreal, Quebec, Canada Tarkett Full time

    Job SummaryTarkett is seeking a skilled End User Support Analyst to join our team. As a key member of our IT department, you will be responsible for delivering critical IT services to various locations and users within your territory.Key ResponsibilitiesProvision and configure new user workspaces with requested hardware, software, and security...

  • IT Support Specialist

    4 weeks ago


    Montreal, Quebec, Canada IT UNLOCK CONSULTING INC. Full time

    Job Title: IT Support SpecialistIT Unlock Consulting Inc. is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our internal clients, ensuring the proper functioning of our computer systems, and maintaining the security of our systems and data integrity.Key...


  • Montreal, Quebec, Canada Axiom Technologies Full time

    Axiom Technologies, a leading Global IT Services partner, is seeking an experienced Technical Support Specialist to join our team.The ideal candidate will have a strong background in end-user computing and be able to provide exceptional technical support to our clients.We offer a competitive salary of $65,000 per annum, plus benefits.About the RoleThis is a...


  • Montreal, Quebec, Canada Pixsenses Full time

    We are seeking a highly skilled User Interface Design Specialist to join our team at Pixsenses.Job Description:The ideal candidate will have a strong background in interaction design, computer science, or a related field, with considerable experience in designing user interfaces for web and mobile applications.This role requires proficiency in design tools...


  • Montreal, Quebec, Canada Tarkett Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Tarkett.About the RoleThis role is responsible for delivering critical IT services to various locations and associated users within the analyst's territory, according to the procedures defined by the Director, End User Support. The Technical Support Specialist will also act as a...

  • IT Support Specialist

    1 month ago


    Montreal, Quebec, Canada Tarkett Full time

    Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Tarkett. As an IT Support Specialist, you will be responsible for delivering critical IT services to various locations and users within your territory. This role requires strong technical skills, excellent communication abilities, and a commitment to providing exceptional...

  • IT Support Specialist

    3 weeks ago


    Montreal, Quebec, Canada Tarkett Full time

    Job SummaryThis IT Support Specialist role is responsible for delivering critical IT services to various Tarkett locations and associated users within the analyst's territory. The incumbent will ensure new users' workspaces are provisioned and configured with requested hardware, software, and proper security access. They will also maintain and support...


  • Montreal, Quebec, Canada Pixsenses Full time

    We are seeking a skilled UI Designer to join our team at Pixsense. As a key member of our design team, you will be responsible for creating intuitive and visually appealing user interfaces for our products.Key Responsibilities:Collaborate with cross-functional teams to design and develop user interfaces that meet business objectives.Develop and maintain a...


  • Montreal, Quebec, Canada National Bank Full time

    Job SummaryWe are seeking a highly skilled Manager of Specialized User Support to lead our technical support teams at National Bank. As a key member of our I&O-SVM sector, you will be responsible for providing level 2 technical support for Financial Markets and Wealth Management.Key ResponsibilitiesManage performance indicators for internal IT teamsLead two...


  • Montreal, Quebec, Canada Cree Board of Health and Social Services of James Bay (CBHSSJB) Full time

    Job SummaryThe Dietary Support Specialist plays a vital role in ensuring the nutritional needs of users and staff are met. This involves adapting and verifying menus, compiling reports, and providing stakeholders with essential information.Key ResponsibilitiesAdapt and verify menus for users and staffCompile reports and provide stakeholders with necessary...


  • Montreal, Quebec, Canada Mnp Llp Full time

    Accounting Support SpecialistAt MNP LLP, we're seeking a skilled Accounting Support Specialist to join our team. As a trusted advisor, you'll provide expert support to internal users on various accounting applications, ensuring seamless operations and efficient workflows.Key Responsibilities:Provide technical assistance to internal users on accounting...


  • Montreal, Quebec, Canada National Bank Full time

    Job SummaryAs a Manager of Specialized User Support at National Bank, you will lead a team responsible for providing level 2 technical support for Financial Markets and Wealth Management. The selected candidate will be required to travel occasionally between Montreal, Toronto, and Calgary. This position will allow you to leverage your management skills and...


  • Montreal, Quebec, Canada Colas Full time

    We are looking for a talented Business Technology Support Specialist to join our team in Mount Royal, Montreal. As a key member of our Colas IS Support team, you will play a crucial role in providing exceptional customer service and hardware/software lifecycle management of the company's assets.Job DescriptionThe Business Technology Support Specialist is an...


  • Montreal, Quebec, Canada Randstad Canada Full time

    Job SummaryAre you an experienced audiovisual technician seeking a new challenge? Do you want to work in a dynamic and stimulating environment? We are looking for an IT and Audiovisual Specialist to join our team in downtown Montreal.As an IT and Audiovisual Specialist, you will be responsible for the management and maintenance of communications platforms,...

  • IT Support Specialist

    4 weeks ago


    Montreal, Quebec, Canada Fiera Capital Corporation Full time

    About the Role:Fiera Capital Corporation is seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will provide first-level technical support to our users, ensuring they have a seamless experience with our systems and applications.Key Responsibilities:Respond to IT incidents and requests in a timely and efficient...

  • IT Support Specialist

    4 weeks ago


    Montreal, Quebec, Canada Fiera Capital Corporation Full time

    About the Role:Fiera Capital Corporation is seeking a skilled IT Support Specialist to join our team. As a key member of our IT department, you will provide first-level technical support to our users, ensuring they receive prompt and effective assistance with their IT-related issues.Key Responsibilities:Respond to IT incidents and requests in a timely and...


  • Montreal, Quebec, Canada Fiera Capital Corporation Full time

    Fiera Capital Corporation is committed to creating a culture of purpose that makes our people feel valued, cared for, seen, and heard.We invest in our employees' growth and development, offering a competitive compensation package, including an estimated salary range of $45,000 - $60,000 per annum.About the RoleAs an IT Support Specialist, you will provide...


  • Montreal, Quebec, Canada MobileComm Professionals, Inc Full time

    Job DescriptionWe are seeking a highly skilled Junior IT Support Specialist to join our team at MobileComm Professionals, Inc.Key Responsibilities:Provide exceptional user support and maintenance services in accordance with our agreed-upon IT service levels.IDentify production issues, respond to support requests from business units, and manage production...


  • Montreal, Quebec, Canada SGS Société Générale de Surveillance SA Full time

    About the Role:Societe Generale is seeking an Application Support Specialist to join our team. In this role, you will be responsible for providing technical support to users of our regulatory reporting and trading applications. This includes monitoring processes and infrastructure, managing the resolution and tracking of incidents and requests, and...


  • Montreal, Quebec, Canada undisclosed Full time

    Job SummaryWe are seeking a skilled UI Designer to collaborate with our design, development, and marketing teams to create effective interface designs that meet users’ needs.Requirements include a university degree in interaction design or a related field, experience in designing user interfaces, proficiency in design tools, and excellent communication...