Motel Operations Manager

2 weeks ago


Cranbrook, Canada Travellers Motel Full time
Job Title: Motel Operations Manager

We are seeking an experienced and dynamic individual to fill the role of Motel Operations Manager at Travellers Motel. This is a permanent position offering 40 hours of work per week.

About the Role:

The successful candidate will be responsible for overseeing the day-to-day operations of the motel, including staff supervision, performance reviews, and front desk duties. They will also be expected to recruit and hire staff, establish work schedules, and manage events.

In addition to these responsibilities, the Motel Operations Manager will provide support to newcomers and refugees by assisting with their immediate settlement needs, such as housing and transportation. They will also be involved in creating a welcoming work environment for youth, Indigenous people, and visible minorities through cultural competency training and awareness programs.

Key Responsibilities:
  • Supervise and train staff to ensure excellent customer service
  • Conduct regular performance reviews and provide constructive feedback
  • Manage front desk duties, including check-in and check-out processes
  • Recruit and hire staff to meet the motel's operational needs
  • Establish and manage work schedules to ensure adequate staffing levels
  • Plan and coordinate events to enhance guest experiences
  • Assist with the settlement needs of newcomers and refugees
  • Provide cultural competency training and awareness programs to create a diverse and inclusive work environment
Requirements:
  • Degree or diploma in Hospitality, Business Administration, or related field
  • Minimum 1 year of experience in a supervisory or management role
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and conflict resolution skills
  • Knowledge of diversity and inclusion principles
Salary Range:

The estimated annual salary for this position is $55,000 - $65,000, depending on experience and qualifications.

Benefits:

We offer a comprehensive benefits package, including health and dental insurance, retirement savings plan, and paid time off.



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