Front Desk Operations Manager
4 days ago
At Travellers Motel, we strive to provide exceptional service to our guests. Our team is committed to ensuring a comfortable and memorable stay for all visitors.
Job DescriptionWe are seeking a highly skilled Front Desk Operations Manager to join our team. This role will be responsible for overseeing the front desk operations, ensuring seamless guest experiences, and driving business growth.
Responsibilities- Staff Management: Recruit, train, and supervise front desk staff to ensure excellent customer service and efficient operations.
- Scheduling: Manage work schedules to meet the needs of the hotel and ensure adequate staffing during peak periods.
- Performance Reviews: Conduct regular performance reviews to evaluate staff performance and provide constructive feedback.
- Customer Service: Address customer complaints and concerns in a professional and timely manner.
- Maintenance Oversight: Arrange for and oversee maintenance activities to ensure the hotel's facilities remain well-maintained.
- Inventory Management: Organize and maintain inventory to ensure efficient operations and minimize waste.
- Bachelor's degree in Hospitality or a related field.
- Minimum 1-2 years of experience in a similar role.
- Excellent communication and leadership skills.
- Ability to work effectively in a fast-paced environment.
The estimated salary for this role is between $45,000 and $60,000 per year, depending on experience. We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
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Front Desk Operations Manager
4 weeks ago
Cranbrook, Canada Travellers Motel Full timeWe are seeking a skilled Front Desk Manager to join our team at Travellers Motel. In this role, you will be responsible for recruiting and hiring staff, supervising their performance, and conducting regular reviews. You will also be responsible for performing front desk duties, arranging maintenance activities, and addressing customer complaints....
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Front Desk Supervisor
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