Customer Service Ambassador
3 weeks ago
Job Summary
This role is responsible for delivering exceptional customer service and contributing to a safe and welcoming work environment at Great Canadian Entertainment. The successful candidate will ensure adherence to company policies and procedures, motivate and lead by example, and support the learning environment.
Key Responsibilities
- Answer guest services switchboard and direct calls accordingly
- Greet guests in person and provide information on the facility, events, and promotions
- Provide information on bag and coat check, special events, and promotions
- Make clear and concise announcements over the PA system
- Solicit and enroll new gaming customers into the Encore Rewards program
- Maintain Encore Rewards program
- Maintain all services standards
- Stay up-to-date on resort services and features, including promotions and offerings
- Maintain a high standard of professionalism, ethics, grooming, and attitude towards guests, clients, and associates
- Conduct guests to other areas as requested and conduct facility tours
- Maintain waiting lists for table games and the Poker Room
- Respond to, resolve, or escalate issues as required
- Communicate effectively with operational departments
- Build strong working relationships with guests and team members
- Ensure compliance with licensing laws, health and safety, and other statutory regulations
Requirements
- High School Diploma
- Minimum one year of customer service experience; gaming experience an asset
- Ability to obtain a Gaming License
- Ability to stand for long periods of time
- Commitment to increasing knowledge of products and services to offer exceptional experiences
- Ability to exceed customer expectations through timely and effective communication
- Bilingual (English/French) is an asset but not required
Work Environment Considerations
- Work within a 24/7 operation with flexibility to work various shifts
- Must be willing to submit to a criminal record check with acceptable results
-
Customer Service Ambassador
3 weeks ago
Belleville, Ontario, Canada Quinte Mall - Primaris REIT Full timeCustomer Service AmbassadorAt Quinte Mall - Primaris REIT, we are seeking a dedicated and enthusiastic Customer Service Ambassador to join our team. As the primary point of contact for customers and tenants, you will provide exceptional support and assistance with various property programs and services. Your friendly demeanor, in-depth knowledge of the...
-
Customer Service Ambassador
3 weeks ago
Belleville, Ontario, Canada Chuck's Roadhouse Full timeCustomer Service AmbassadorWe take pride in our steaks at Chuck's Roadhouse, using only butcher-selected cuts and grilling them over an open flame for a rich flavor. Our AAA beef is aged for a minimum of 28 days and seasoned with Chuck's Spice.As a Customer Service Ambassador, you will be the face of the restaurant, welcoming guests warmly and making them...
-
Customer Service Ambassador
3 weeks ago
Belleville, Ontario, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a skilled Customer Service Ambassador to provide exceptional service to our clients at beBee Professionals. In this role, you will be responsible for handling customer inquiries, resolving issues, and documenting interactions.Key Responsibilities:Provide timely and professional responses to customer inquiries via phone, email, and chat.Offer...
-
Customer Service Ambassador
3 weeks ago
Belleville, Ontario, Canada Great Canadian Entertainment Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Ambassador. In this role, you will be responsible for providing exceptional service to our guests, ensuring a safe and welcoming work environment, and contributing to the overall success of our resort.Key ResponsibilitiesProvide outstanding...
-
Customer Service Ambassador
3 days ago
Belleville, Ontario, Canada ONroute Full timeAbout the Job: As a Customer Service Ambassador, you will play a key role in delivering exceptional customer experiences at ONroute. You will be the face of our brand, welcoming customers, and providing them with a positive attitude, taking orders, answering questions about menu items, and processing payments. What We Offer: Flexible hours/shifts, starting...
-
Customer Service Ambassador
3 weeks ago
Belleville, Ontario, Canada Great Canadian Entertainment Full timeJob SummaryWe are seeking a highly skilled Customer Service Ambassador to join our team at Great Canadian Entertainment. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service to our guests while ensuring a safe and welcoming work environment.Key ResponsibilitiesAnswer guest services switchboard and...
-
Retail Product Ambassador
2 days ago
Belleville, Ontario, Canada Brand Momentum Full timeOverviewBrand Momentum seeks an experienced Retail Product Ambassador to join our team in Belleville. As a key member of our sales team, you will be responsible for conducting product demonstrations and engaging with customers to promote our featured products.Compensation$18.00/hourAs a Retail Product Ambassador, you can expect a competitive hourly wage of...
-
Dining Room Ambassador
3 weeks ago
Belleville, Ontario, Canada Chuck's Roadhouse Full timeJob SummaryWe are seeking a highly skilled and friendly Dining Room Ambassador to join our team at Chuck's Roadhouse. As a Dining Room Ambassador, you will be the first point of contact for our guests and will be responsible for creating a warm and welcoming atmosphere.Key ResponsibilitiesProvide exceptional customer service by greeting guests warmly and...
-
Customer Service Ambassador
3 weeks ago
Belleville, Ontario, Canada Great Canadian Entertainment Full timePosition SummaryThis role is responsible for delivering exceptional customer service and contributing to a safe and welcoming work environment. The successful candidate will ensure adherence to company policies and procedures, motivate and lead by example, and support the learning environment.Key ResponsibilitiesAnswer guest services switchboard and direct...
-
Customer Service Ambassador
2 weeks ago
Belleville, Ontario, Canada Great Canadian Entertainment Full timePosition SummaryThis role is responsible for delivering exceptional customer service while contributing to a safe and welcoming work environment for all team members. The successful candidate will ensure adherence to the Company's policies and procedures, motivate and lead by example, and support Great Canadian's learning environment.Key...
-
Customer Experience Ambassador
3 weeks ago
Belleville, Ontario, Canada Groupe TVA Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Retail Specialist at our Quinte Mall location.As a Retail Specialist, you will be responsible for providing exceptional customer service, promoting and selling Freedom Mobile products and services, and creating meaningful connections with customers through...
-
Customer Experience Ambassador
2 weeks ago
Belleville, Ontario, Canada Groupe TVA Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Retail Specialist at our Quinte Mall location.As a Retail Specialist, you will be responsible for delivering exceptional customer experiences, promoting and selling Freedom Mobile services, and building meaningful connections with customers.Key...
-
Customer Experience Ambassador
5 days ago
Belleville, Ontario, Canada Quinte Mall - Primaris REIT Full timeJob Description:As a Guest Services Representative at Quinte Mall - Primaris REIT, you will serve as the primary point of contact for customers and tenants. Your friendly demeanor, in-depth knowledge of the property, and willingness to go the extra mile will contribute to the success of our team. Key Responsibilities:• Provide exceptional support to...
-
Customer Experience Ambassador
3 weeks ago
Belleville, Ontario, Canada Ultramar Full timeAbout the RoleAs a Customer Experience Representative at Ultramar, you will be responsible for delivering exceptional customer service across multiple channels, including phone, email, social media, and chat.Key ResponsibilitiesManage customer accounts, ensuring accurate and up-to-date informationRespond to customer inquiries in a timely and professional...
-
Restaurant Ambassador
3 weeks ago
Belleville, Ontario, Canada Chuck's Roadhouse Full timeBe a Part of Our Team at Chuck’s RoadhouseWe take pride in our steaks, using only butcher-selected cuts and grilling them over an open flame for a rich flavor that will keep our guests coming back. Our AAA beef is aged for a minimum of 28 days and seasoned with Chuck’s Spice.As a Restaurant Ambassador, you will be the first and last point of contact for...
-
Belleville, Ontario, Canada Winners Full time{"title": "Customer Service Excellence", "content": "Discover the Power of JoyPurnima discovered the power of joy working at TJX Canada, where she learned the importance of teamwork, support, and creative problem-solving. As a "TJX Joy Ambassador", she was recognized for her exceptional customer service skills and ability to identify and meet the needs of...
-
Guest Services Ambassador
4 weeks ago
Belleville, Ontario, Canada CB Canada Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that our facilities meet the highest standards of quality and service.Key ResponsibilitiesProvide outstanding customer...
-
Hospitality Ambassador
3 weeks ago
Belleville, Ontario, Canada Chuck's Roadhouse Full timeWelcome to Chuck's Roadhouse, where we're passionate about delivering exceptional guest experiences. As a key member of our front-of-house team, you'll play a vital role in creating unforgettable moments for our customers.Key Responsibilities:Provide warm and welcoming service to guests, ensuring they feel valued and appreciated.Manage table reservations,...
-
Customer Service Representative
3 weeks ago
Belleville, Ontario, Canada beBee Professionals Full time $25,000 - $35,000We are seeking a highly skilled Customer Service Representative to join our team at beBee Professionals in Belleville. As a Customer Service Representative, you will be responsible for providing exceptional customer service, taking customer orders, and preparing food items to meet customer expectations.Key Responsibilities:Provide a high level of customer...
-
Customer Service Representative
3 weeks ago
Belleville, Ontario, Canada beBee Professionals Full time $25,000 - $35,000beBee Professionals in Belleville is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing excellent customer service, managing customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and...