Customer Experience Ambassador
3 weeks ago
About the Role
As a Customer Experience Representative at Ultramar, you will be responsible for delivering exceptional customer service across multiple channels, including phone, email, social media, and chat.
Key Responsibilities
- Manage customer accounts, ensuring accurate and up-to-date information
- Respond to customer inquiries in a timely and professional manner, achieving a service level of 85%
- Evaluate customer information to resolve issues and escalate complex cases to designated resources
- Identify opportunities to increase revenue through inside sales initiatives
- Perform customer verifications and credit checks using the Equifax credit tool
- Process credit card pre-authorizations and sales accurately
- Document customer interactions and transactions through account comments
- Administer customer accounts and communicate with internal departments
Requirements
- Excellent interpersonal and communication skills, with a focus on customer satisfaction
- Proficient in relevant computer applications, including Office 365, ERP, and CRM
- Strong problem-solving and multi-tasking skills, with attention to detail and accuracy
- Ability to work in a fast-paced environment and adapt to changing priorities
- Experience with training and onboarding, preferably at Ultramar or a similar organization
What We Offer
At Ultramar, we value diversity, equity, and inclusion. We are committed to creating a workplace where everyone feels valued and respected. If you require accommodation due to a disability, please let us know when scheduling your interview.
We are an equal opportunity employer and encourage applications from all qualified individuals. Our Employee Resource Groups and Affinity Networks help us foster a culture of diversity, equity, and inclusion.
-
Customer Service Ambassador
3 weeks ago
Belleville, Ontario, Canada Quinte Mall - Primaris REIT Full timeCustomer Service AmbassadorAt Quinte Mall - Primaris REIT, we are seeking a dedicated and enthusiastic Customer Service Ambassador to join our team. As the primary point of contact for customers and tenants, you will provide exceptional support and assistance with various property programs and services. Your friendly demeanor, in-depth knowledge of the...
-
Customer Service Ambassador
3 weeks ago
Belleville, Ontario, Canada Chuck's Roadhouse Full timeCustomer Service AmbassadorWe take pride in our steaks at Chuck's Roadhouse, using only butcher-selected cuts and grilling them over an open flame for a rich flavor. Our AAA beef is aged for a minimum of 28 days and seasoned with Chuck's Spice.As a Customer Service Ambassador, you will be the face of the restaurant, welcoming guests warmly and making them...
-
Customer Service Ambassador
3 weeks ago
Belleville, Ontario, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a skilled Customer Service Ambassador to provide exceptional service to our clients at beBee Professionals. In this role, you will be responsible for handling customer inquiries, resolving issues, and documenting interactions.Key Responsibilities:Provide timely and professional responses to customer inquiries via phone, email, and chat.Offer...
-
Customer Experience Ambassador
2 weeks ago
Belleville, Ontario, Canada Groupe TVA Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Retail Specialist at our Quinte Mall location.As a Retail Specialist, you will be responsible for delivering exceptional customer experiences, promoting and selling Freedom Mobile services, and building meaningful connections with customers.Key...
-
Customer Experience Ambassador
5 days ago
Belleville, Ontario, Canada Quinte Mall - Primaris REIT Full timeJob Description:As a Guest Services Representative at Quinte Mall - Primaris REIT, you will serve as the primary point of contact for customers and tenants. Your friendly demeanor, in-depth knowledge of the property, and willingness to go the extra mile will contribute to the success of our team. Key Responsibilities:• Provide exceptional support to...
-
Customer Service Ambassador
3 days ago
Belleville, Ontario, Canada ONroute Full timeAbout the Job: As a Customer Service Ambassador, you will play a key role in delivering exceptional customer experiences at ONroute. You will be the face of our brand, welcoming customers, and providing them with a positive attitude, taking orders, answering questions about menu items, and processing payments. What We Offer: Flexible hours/shifts, starting...
-
Customer Service Ambassador
3 weeks ago
Belleville, Ontario, Canada Great Canadian Entertainment Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Ambassador. In this role, you will be responsible for providing exceptional service to our guests, ensuring a safe and welcoming work environment, and contributing to the overall success of our resort.Key ResponsibilitiesProvide outstanding...
-
Customer Experience Ambassador
3 weeks ago
Belleville, Ontario, Canada Groupe TVA Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Retail Specialist at our Quinte Mall location.As a Retail Specialist, you will be responsible for providing exceptional customer service, promoting and selling Freedom Mobile products and services, and creating meaningful connections with customers through...
-
Customer Service Ambassador
3 weeks ago
Belleville, Ontario, Canada Great Canadian Entertainment Full timeJob SummaryWe are seeking a highly skilled Customer Service Ambassador to join our team at Great Canadian Entertainment. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service to our guests while ensuring a safe and welcoming work environment.Key ResponsibilitiesAnswer guest services switchboard and...
-
Retail Product Ambassador
2 days ago
Belleville, Ontario, Canada Brand Momentum Full timeOverviewBrand Momentum seeks an experienced Retail Product Ambassador to join our team in Belleville. As a key member of our sales team, you will be responsible for conducting product demonstrations and engaging with customers to promote our featured products.Compensation$18.00/hourAs a Retail Product Ambassador, you can expect a competitive hourly wage of...
-
Dining Room Ambassador
3 weeks ago
Belleville, Ontario, Canada Chuck's Roadhouse Full timeJob SummaryWe are seeking a highly skilled and friendly Dining Room Ambassador to join our team at Chuck's Roadhouse. As a Dining Room Ambassador, you will be the first point of contact for our guests and will be responsible for creating a warm and welcoming atmosphere.Key ResponsibilitiesProvide exceptional customer service by greeting guests warmly and...
-
Restaurant Ambassador
3 weeks ago
Belleville, Ontario, Canada Chuck's Roadhouse Full timeBe a Part of Our Team at Chuck’s RoadhouseWe take pride in our steaks, using only butcher-selected cuts and grilling them over an open flame for a rich flavor that will keep our guests coming back. Our AAA beef is aged for a minimum of 28 days and seasoned with Chuck’s Spice.As a Restaurant Ambassador, you will be the first and last point of contact for...
-
Customer Service Ambassador
3 weeks ago
Belleville, Ontario, Canada Great Canadian Entertainment Full timePosition SummaryThis role is responsible for delivering exceptional customer service and contributing to a safe and welcoming work environment. The successful candidate will ensure adherence to company policies and procedures, motivate and lead by example, and support the learning environment.Key ResponsibilitiesAnswer guest services switchboard and direct...
-
Customer Service Ambassador
3 weeks ago
Belleville, Ontario, Canada Great Canadian Entertainment Full timeJob SummaryThis role is responsible for delivering exceptional customer service and contributing to a safe and welcoming work environment at Great Canadian Entertainment. The successful candidate will ensure adherence to company policies and procedures, motivate and lead by example, and support the learning environment.Key ResponsibilitiesAnswer guest...
-
Customer Service Ambassador
2 weeks ago
Belleville, Ontario, Canada Great Canadian Entertainment Full timePosition SummaryThis role is responsible for delivering exceptional customer service while contributing to a safe and welcoming work environment for all team members. The successful candidate will ensure adherence to the Company's policies and procedures, motivate and lead by example, and support Great Canadian's learning environment.Key...
-
Customer Experience Specialist
2 months ago
Belleville, Ontario, Canada beBee Professionals Full time $30,000 - $45,000Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to join our team at beBee Professionals in Belleville, Canada.Key Responsibilities:Provide exceptional customer service via phone, email, and chat.Offer product and service information to customers.Resolve customer complaints in a timely and...
-
Customer Experience Specialist
2 months ago
Belleville, Ontario, Canada beBee Professionals Full time $30,000 - $45,000Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to join our team at beBee Professionals in Belleville, Canada.Key Responsibilities:Provide exceptional customer service via phone, email, and chat.Offer product and service information to customers.Resolve customer complaints in a timely and...
-
Store Manager
3 weeks ago
Belleville, Ontario, Canada beBee Professionals Full time $45,000 - $65,000We are seeking a Store Manager - Customer Experience to join our team in Belleville, Canada. As a Store Manager, you will be responsible for supervising daily operations, ensuring high-quality service, and leading a team of employees.Key Responsibilities:Supervise daily operations, ensuring efficient workflows and high-quality service.Train, mentor, and...
-
Customer Experience and Beverage Professional
2 months ago
Belleville, Ontario, Canada CB Canada Full timeJob SummaryWe are seeking a skilled and enthusiastic individual to join our team as a part-time bartender at CB Canada. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our guests.Key ResponsibilitiesCustomer Service: Exceed guest expectations by providing...
-
Customer Experience and Beverage Professional
2 months ago
Belleville, Ontario, Canada CB Canada Full timeJob SummaryWe are seeking a skilled and enthusiastic individual to join our team as a part-time bartender at CB Canada. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and creating a welcoming environment for our guests.Key ResponsibilitiesCustomer Service: Exceed guest expectations by providing...