Customer Service Ambassador
4 weeks ago
Customer Service Ambassador
We take pride in our steaks at Chuck's Roadhouse, using only butcher-selected cuts and grilling them over an open flame for a rich flavor. Our AAA beef is aged for a minimum of 28 days and seasoned with Chuck's Spice.
As a Customer Service Ambassador, you will be the face of the restaurant, welcoming guests warmly and making them feel at home. You will be a member of a cohesive team that supports each other's success in a fast-paced environment.
Key Responsibilities:
- Understand our Guest Obsessed culture and create a positive and memorable guest experience.
- Welcome guests warmly by opening the door, smiling, and making eye contact as they enter the restaurant.
- Seat guests at their own pace, handing the appropriate menu(s) to each guest after they're seated.
- Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
- Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues to ensure overall guest satisfaction.
Perks of the Job:
- Competitive pay
- Flexible schedules
- Growth opportunities
At Chuck's Roadhouse, we strive to create unforgettable guest and team member experiences every day. If you have a passion for delivering exceptional customer service, please consider joining our team.
Ability to communicate (speak, read, and write) in English. * Basic computer skills. * Ability to work in a high-volume, fast-paced work environment.-
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