Sales and Customer Service Coordinator

3 days ago


Vancouver, British Columbia, Canada BRIGHTER STAFFING AGENCY Full time
Role Overview

We are seeking a highly motivated Sales and Customer Service Coordinator to join our team at BRIGHTER STAFFING AGENCY. In this role, you will play a critical part in supporting both our sales and customer service teams.

About the Job

Location: Vancouver, BC

Job Type: Full-time, Permanent

Key Responsibilities
  • Provide administrative support to the sales team, including lead generation, client outreach, and prospecting activities.
  • Conduct research to identify potential clients and gather industry insights.
  • Meet and exceed sales goals by leveraging your exceptional communication and interpersonal skills.
  • Assist the customer service team in addressing client inquiries and resolving issues efficiently and professionally.
  • Maintain accurate records of client and candidate interactions in our database.
  • Schedule interviews, meetings, and appointments for the sales and customer service teams.
  • Collaborate with the marketing team to develop and execute sales and customer service strategies.
  • Prepare and share reports on sales and customer service performance with management.
  • Perform various administrative tasks, such as data entry, document filing, and organization.
Qualifications
  • High school diploma or equivalent; post-secondary education in business or a related field is an asset.
  • 1-2 years of experience in sales or customer service.
  • Strong organizational and time-management abilities.
  • Proficiency in Microsoft Office; experience with CRM software is a plus.
  • Able to work independently and within a team environment.
  • Proactive, motivated, and customer-oriented approach.
  • Able to multitask and prioritize in a fast-paced environment.
  • Eagerness to learn and adapt to new tools and processes.
What We Offer
  • Competitive salary ($45,000 - $60,000 per year) and benefits package.
  • Opportunities for career development and growth.
  • A supportive and collaborative work environment.
  • Ongoing training and learning opportunities.
  • The chance to make a meaningful impact by connecting businesses with top talent.


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