Customer Success Manager
1 month ago
As a key member of the Operations Team at Trudell Medical International, the Customer Success Manager will lead the Customer Success team to provide exceptional customer service and technical support. The ideal candidate will have a strong background in customer-facing roles, with experience in managing teams and driving customer satisfaction.
Key Responsibilities:
Customer Success:
- Establish and maintain strong relationships with customers to ensure their needs are met.
- Monitor and measure customer trends to proactively address customer needs.
- Liaise with internal departments to ensure customer needs are met.
- Creatively solve customer problems and escalate issues when necessary.
Technical Support:
- Design and implement technical support processes and workflows.
- Provide technical support for connected medical devices and applications.
- Coach and train Customer Success Associates in technical support.
Leadership:
- Lead and manage the Customer Success team to achieve business objectives.
- Develop and implement strategies to improve customer satisfaction and retention.
Qualifications:
- 5+ years of experience in customer-facing roles, with experience in managing teams.
- Strong background in customer service, technical support, or a related field.
- Excellent communication and interpersonal skills.
- Ability to troubleshoot software efficiently and learn new computer software quickly.
-
Customer Success Manager
1 month ago
London, Ontario, Canada Trudell Medical International Full timeCustomer Success ManagerAs a key member of the Operations Team at Trudell Medical International, the Customer Success Manager will lead the Customer Success team to provide exceptional customer service and technical support. The ideal candidate will have a strong background in customer-facing roles, with experience in managing teams and driving customer...
-
Customer Success Manager
1 month ago
London, Ontario, Canada Trudell Medical International Full timeCustomer Success ManagerAs a key member of the Operations Team at Trudell Medical International, the Customer Success Manager will lead the Customer Success team to provide exceptional customer service and technical support. The ideal candidate will have a strong background in customer-facing roles, with experience in managing teams and driving customer...
-
Customer Success Manager
4 weeks ago
London, Ontario, Canada Trudell Medical International Full timeJob Title: Customer Success ManagerAs a key member of the Operations Team at Trudell Medical International, the Customer Success Manager will lead the Customer Success team to deliver exceptional customer service and technical support, ensuring seamless adoption of our products and responsive technical support. The successful candidate will build strong...
-
Customer Success Manager
4 weeks ago
London, Ontario, Canada Trudell Medical International Full timeJob Title: Customer Success ManagerAs a key member of the Operations Team at Trudell Medical International, the Customer Success Manager will lead the Customer Success team to deliver exceptional customer service and technical support, ensuring seamless adoption of our products and responsive technical support. The successful candidate will build strong...
-
Customer Success Manager
2 months ago
London, Ontario, Canada Trudell Medical International Full timeJob Title: Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Trudell Medical International. As a key member of our Operations Team, you will be responsible for leading the Customer Success team to provide world-class customer service and technical support to our customers.Key Responsibilities:People...
-
Customer Success Manager
2 months ago
London, Ontario, Canada Trudell Medical International Full timeJob Title: Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at Trudell Medical International. As a key member of our Operations Team, you will be responsible for leading the Customer Success team to provide world-class customer service and technical support to our customers.Key Responsibilities:People...
-
Client Success Specialist
2 weeks ago
London, Ontario, Canada Info-Tech Research Group Full timeJob Title: Client Success SpecialistAt Info-Tech Research Group, we are seeking a highly motivated and organized Client Success Specialist to join our team. As a Client Success Specialist, you will play a critical role in ensuring the success of our Reference Members by providing exceptional support and guidance throughout their onboarding process.Key...
-
Client Success Advocate
2 weeks ago
London, Ontario, Canada HRdownloads Full timeAbout the RoleWe are seeking a highly skilled Client Success Representative to join our team at HRdownloads. As a key member of our customer success team, you will be responsible for delivering exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients throughout...
-
Customer Experience Manager
2 weeks ago
London, Ontario, Canada beBee Professionals Full timebeBee Professionals is looking for a Customer Experience Manager to join our team in London. The successful candidate will be responsible for managing client relationships, providing customer service, and ensuring customer satisfaction.The ideal candidate should have excellent communication and interpersonal skills, as well as a strong customer service...
-
Customer Service Manager
2 months ago
London, Ontario, Canada beBee Professionals Full timeWe are seeking a highly skilled Client Relations Liaison to join our team at beBee Professionals. The successful candidate will be responsible for managing client relationships, providing exceptional customer service, and ensuring customer satisfaction.The ideal candidate will have excellent communication and interpersonal skills, as well as a strong...
-
Customer Service Manager
2 months ago
London, Ontario, Canada beBee Professionals Full timeWe are seeking a highly skilled Client Relations Liaison to join our team at beBee Professionals. The successful candidate will be responsible for managing client relationships, providing exceptional customer service, and ensuring customer satisfaction.The ideal candidate will have excellent communication and interpersonal skills, as well as a strong...
-
Client Success Advocate
2 weeks ago
London, Ontario, Canada Citation Canada Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...
-
Client Success Advocate
2 weeks ago
London, Ontario, Canada Citation Canada Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...
-
Client Success Specialist
4 weeks ago
London, Ontario, Canada Info-Tech Research Group Full timePosition OverviewThe Client Success Specialist role is a key position within our organization, responsible for ensuring the success of our clients through effective onboarding, support, and relationship-building.Key ResponsibilitiesHost onboarding calls to educate clients on our value proposition and provide Q&A support.Manage client conversations to ensure...
-
Client Success Specialist
4 weeks ago
London, Ontario, Canada Info-Tech Research Group Full timePosition OverviewThe Client Success Specialist role is a key position within our organization, responsible for ensuring the success of our clients through effective onboarding, support, and relationship-building.Key ResponsibilitiesHost onboarding calls to educate clients on our value proposition and provide Q&A support.Manage client conversations to ensure...
-
Client Success Advocate
1 month ago
London, Ontario, Canada Citation Canada Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...
-
Client Success Advocate
1 month ago
London, Ontario, Canada Citation Canada Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...
-
Client Success Advocate
1 month ago
London, Ontario, Canada Citation Canada Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...
-
Client Success Advocate
1 month ago
London, Ontario, Canada Citation Canada Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...
-
Client Success Representative
3 weeks ago
London, Ontario, Canada Citation Canada Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Client Success Representative to join our team at Citation Canada. As a Client Success Representative, you will play a critical role in ensuring our clients achieve their goals and objectives by providing exceptional support and guidance throughout their membership lifecycle.Key...
