Client Success Advocate

2 weeks ago


London, Ontario, Canada Citation Canada Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.

Key Responsibilities
  • Provide world-class support to clients through various channels, including phone, email, and chat.
  • Act as a brand ambassador, promoting our platform and services to clients and stakeholders.
  • Identify opportunities for account growth and upselling, collaborating with internal teams to drive business results.
  • Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
  • Stay up-to-date with industry trends and best practices, applying knowledge to improve client outcomes.
Requirements
  • Proven customer service experience, with a strong track record of delivering exceptional results.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and stakeholders.
  • Technologically savvy, with experience using CRM software and other tools.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Post-secondary education or equivalent work experience.
What We Offer
  • A competitive compensation package, including bonuses and benefits.
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A comprehensive training program, ensuring you have the skills and knowledge needed to succeed in the role.
  • A recognition and rewards program, celebrating individual and team achievements.
Why Join Us?

Citation Canada is a leading provider of HR solutions, recognized for our commitment to excellence and customer satisfaction. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals, driving business results and making a meaningful impact on our clients' success.



  • London, Ontario, Canada HRdownloads Full time

    About the RoleWe are seeking a highly skilled Client Success Representative to join our team at HRdownloads. As a key member of our customer success team, you will be responsible for delivering exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients throughout...


  • London, Ontario, Canada HRdownloads Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...


  • London, Ontario, Canada HRdownloads Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...


  • London, Ontario, Canada Citation Canada Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...


  • London, Ontario, Canada HRdownloads Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...


  • London, Ontario, Canada HRdownloads Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...


  • London, Ontario, Canada Citation Canada Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...


  • London, Ontario, Canada Citation Canada Full time

    About the RoleWe are seeking a highly skilled Client Success Representative to join our team at Citation Canada. As a key member of our customer success team, you will be responsible for delivering exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...


  • London, Ontario, Canada Citation Canada Full time

    About the RoleWe are seeking a highly skilled Client Success Representative to join our team at Citation Canada. As a key member of our customer success team, you will be responsible for delivering exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...


  • London, Ontario, Canada Citation Canada Full time

    About the RoleWe are seeking a highly skilled Client Success Representative to join our team at Citation Canada. As a key member of our customer success team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...


  • London, Ontario, Canada Citation Canada Full time

    About the RoleWe are seeking a highly skilled Client Success Representative to join our team at Citation Canada. As a key member of our customer success team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...


  • London, Ontario, Canada Citation Canada Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...


  • London, Ontario, Canada Citation Canada Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...


  • London, Ontario, Canada Citation Canada Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform and services.Key ResponsibilitiesProvide world-class support to...


  • London, Ontario, Canada Citation Canada Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform and services.Key ResponsibilitiesProvide world-class support to...


  • London, Ontario, Canada Citation Canada Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...


  • London, Ontario, Canada Citation Canada Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Success Representative. As a key member of our team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and success with our platform.Key ResponsibilitiesProvide world-class support to clients through...

  • Client Care Advocate

    2 weeks ago


    London, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    Client Care Advocates play a vital role in supporting individuals with daily living activities, promoting their independence and enhancing their quality of life. As a Client Care Advocate with beBee Professionals, you will work with clients in London, Canada, providing essential care and support.Key Responsibilities:Assist clients with personal care,...


  • London, Ontario, Canada Gallagher Full time

    OverviewGallagher's Claims division in Ontario is seeking a Claims Advocacy Associate to join their team. As a key member of the Commercial Claims team, you will provide support to the Claims Director and contribute to the success of the organization.ResponsibilitiesData input using EPIC, Word, and Excel to maintain accurate recordsCoordinate and update...


  • London, Ontario, Canada Gallagher Full time

    OverviewGallagher's Claims division in Ontario is seeking a Claims Advocacy Associate to join their team. As a key member of the Commercial Claims team, you will provide support to the Claims Director and contribute to the success of the organization.Key ResponsibilitiesData input using EPIC, Word, and Excel to maintain accurate recordsCoordinate and update...