Shift Manager

2 days ago

Richmond, British Columbia, Canada Skyway Brands Ventures, INC. Full time
About the Role

We are seeking a highly skilled and experienced Shift Manager to join our team at Skyway Brands Ventures, INC. as a key member of our food service operations.

Key Responsibilities
  • Establish and Implement Operational Procedures

Develop and implement effective methods to meet work schedules, ensuring seamless day-to-day operations and maintaining high standards of quality and efficiency.

Train and Develop Staff

Provide comprehensive training to food service staff on job duties, sanitation, and safety procedures, ensuring they are equipped to deliver exceptional customer experiences.

Inventory Management and Budgeting

Estimate ingredient and supply requirements for meal preparation, manage inventory levels, and prepare accurate budget and cost estimates to ensure optimal resource allocation.

Customer Service and Quality Control

Ensure that food and service meet quality control standards, address customer complaints or concerns in a professional and timely manner, and maintain a high level of customer satisfaction.

Staff Management and Supervision

Supervise and check the assembly of trays, delivery of food trolleys, and maintain accurate records of stock, repairs, sales, and wastage.

Culinary Knowledge and Expertise

Have in-depth knowledge of the establishment's culinary genres and be able to apply this expertise to drive menu development and innovation.

Requirements
  • Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years of experience in a food service management role

Language

Fluency in English

Work Hours

30 hours per week

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