Senior Business Analyst, News Operations Specialist

2 weeks ago


Toronto, Ontario, Canada CBCRadio-Canada Full time

Job Title: Senior Business Analyst, News Operations Specialist

This role is part of the CBC/Radio-Canada team, responsible for creating content that informs, entertains, and connects Canadians on multiple platforms. As a Senior Business Analyst, you will play a key role in projects that are essential to delivering the capabilities that CBC News requires to realize its mission and audience strategy.

Main Responsibilities:

  • Gather, define, and document business requirements and user needs using inclusive facilitation and discovery methods.
  • Prioritize problems and opportunities according to capacity, resources, and benefits.
  • Configure and implement new tools and workflows using qualitative and quantitative data that meet business requirements and improve the user experience.
  • Support change management initiatives by ensuring users' needs and feedback are addressed.
  • Collaborate with multiple stakeholders and teams across the organization to ensure priorities are aligned and requirements are clearly defined and communicated.

Qualifications and Experience:

  • Degree in the field of Information Science and/or equivalent experience and training.
  • Experience in change management and continuous improvement.
  • Knowledge of media production and publication processes in a news environment.
  • Ability to communicate effectively and work collaboratively in a team environment.

Work Schedule: Full-time



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