Senior Business Analyst, News Operations Specialist
1 month ago
Job Summary:
We are seeking a highly skilled Senior Business Analyst to join our News Operations team. As a key member of our team, you will play a critical role in driving business improvement initiatives and ensuring the successful delivery of our news products.
Main Responsibilities:
- Gather and document business requirements through inclusive facilitation and discovery methods.
- Lead Continuous Improvement process for network problems, including leading meetings and stakeholder consultation.
- Prioritize problems and opportunities according to capacity, resources, and benefits.
- Configure and implement new tools and workflows using qualitative and quantitative data.
- Support change management initiatives by ensuring users' needs and feedback are addressed.
- Collaborate with multiple stakeholders and teams across the organization to ensure priorities are aligned and requirements are clearly defined and communicated.
Qualifications and Experience:
- Degree in the field of Information Science and/or equivalent experience and training.
- Experience in change management and continuous improvement.
- Experienced/familiar with facilitation and discovery methods to identify pain points and opportunities to improve tools, workflows, and processes in media production.
- Experienced/familiar with media production and publication processes in a news environment.
- Experienced/familiar with structured metadata and leveraging metadata-driven workflows to improve content discovery and distribution.
- Experienced/familiar with conducting and learning from pilot projects to develop and implement standard operating procedures in media production.
- Experienced/familiar with change management initiatives and supporting users through methodologies such as Knowledge Management and communities of practice.
- Experienced/familiar with Continuous Improvement as a daily practice for guiding incremental improvements.
- Data analysis skills: derive and present business insights from quantitative and qualitative data to inform the continuous improvement of tools, workflows, and processes.
- Communication skills: speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques that are appropriate for the audience, situation, and desired outcome.
What We Offer:
CBC/Radio-Canada is committed to being a leader in reflecting our country's diversity. We value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canada's public broadcaster.
How to Apply:
Interested candidates should submit their application through our website. We thank all applicants for their interest, but only candidates selected for an interview will be contacted.
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