Customer Service Representative
7 days ago
About Leon's Furniture
Leon's Furniture is a leading home furnishings retailer in Canada, known for its wide selection of high-quality products and exceptional customer service.
Job Summary
We are seeking a highly motivated and customer-focused Front Office Associate to join our team. As a Front Office Associate, you will be responsible for delivering a world-class customer experience, providing exceptional support to our customers, and contributing to the success of our business.
Key Responsibilities
- Provide exceptional customer service, responding promptly to customer inquiries and resolving issues in a timely and professional manner.
- Maintain accurate and up-to-date customer accounts, ensuring seamless transactions and efficient communication.
- Assist with various accounting and financial tasks, including data entry and record-keeping.
- Collaborate with colleagues to achieve sales and customer satisfaction goals.
- Participate in ongoing training and development programs to enhance skills and knowledge.
Why Work at Leon's Furniture?
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- A comprehensive benefits package, including health and dental coverage.
- A generous employee discount program.
- Flexible scheduling to accommodate your needs.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with colleagues and provide exceptional customer service.
- Strong problem-solving and analytical skills.
- Exceptional organizational and time management skills.
- Ability to adapt to changing priorities and deadlines.
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