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Customer Service Representative

2 months ago


Sarnia, Ontario, Canada Leon's Furniture Full time

About Leon's Furniture

Leon's Furniture is a leading home furnishings retailer in Canada, known for its wide selection of high-quality products and exceptional customer service.

Job Summary

We are seeking a highly motivated and customer-focused Front Office Associate to join our team. As a Front Office Associate, you will be responsible for delivering a world-class customer experience, providing exceptional support to our customers, and contributing to the success of our business.

Key Responsibilities

  • Provide exceptional customer service, responding promptly to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain accurate and up-to-date customer accounts, ensuring seamless transactions and efficient communication.
  • Assist with various accounting and financial tasks, including data entry and record-keeping.
  • Collaborate with colleagues to achieve sales goals and provide a positive shopping experience for our customers.
  • Participate in ongoing training and development to enhance skills and knowledge, ensuring continued growth and success.

Why Work at Leon's Furniture?

  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A comprehensive benefits package, including health and dental coverage.
  • A generous employee discount program.
  • Flexible scheduling to accommodate your needs.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively with colleagues and provide exceptional customer service.
  • Strong problem-solving and analytical skills.
  • Exceptional organizational and time management skills.
  • Ability to adapt to changing priorities and deadlines.