Hotel Receptionist

6 days ago


Leduc, Canada Wyndham Garden Hotel Full time

We are seeking a skilled Hotel Receptionist to join our team at Wyndham Garden Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.

Key Responsibilities:

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Follow emergency and safety procedures
  • Contact customers to deliver requested wakeup calls
  • Provide customer service

Requirements:

  • 1 year to less than 2 years of experience in a similar role
  • Permanent employment
  • English language proficiency
  • 30 to 44 hours per week

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