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Host - Winter Season
2 months ago
Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that mirrors our luxury standards.
About the RoleWe're seeking a highly skilled and enthusiastic Host to join our dynamic team at Four Seasons Resort & Residences Whistler. As a Host, you'll be the first point of contact for our guests, setting the tone for an unforgettable dining experience. Your primary responsibility will be to provide exceptional service, ensuring that every guest feels welcome and valued.
Key Responsibilities- Welcome guests and provide exceptional service during their dining experience.
- Manage the host stand, review the reservation book, and make recommendations for table sections' setup.
- Ensure the cleanliness of each section of the restaurants and make necessary improvements.
- Develop a complete working knowledge of the menus, menu ingredients, and restaurant information.
- One to two years of previous experience in a Food & Beverage outlet, preferably in a luxury hotel setting.
- Ability to operate computer equipment and other food & beverage computer systems.
- Strong communication and administrative skills.
- Working knowledge of OpenTable is an asset.
- Excellent command of the English language.
- Commitment to service and teamwork.
- Current Serving it Right certificate.
- Access to affordable shared staff accommodation.
- Employee recognition programs and events.
- Complimentary meal per shift in our employee dining room.
- Paid time off and additional floating holidays per year.
- Excellent training and development program.
- Employee gym and fitness classes.
We operate 24/7, 365 days a year, and expect our service staff to be flexible in working mornings, evenings, weekends, and holidays.
