Host/Hostess - Summer Seasonal Position
2 months ago
Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members are the driving force behind our success, and we're committed to creating a world-class employee experience that fosters growth, development, and a sense of community.
About the RoleWe're seeking a highly skilled and enthusiastic Host/Hostess to join our dynamic team at Four Seasons Resort & Residences Whistler. As a Host/Hostess, you'll be the first point of contact for our guests, setting the tone for an exceptional dining experience. Your primary responsibility will be to provide exceptional quality and service to our guests, ensuring their needs are met and exceeded.
Key Responsibilities- Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers.
- Manage the host stand, review the reservation book, and make recommendations for table sections' setup.
- Ensure the cleanliness of each section of the restaurants, make necessary improvements, and check each table before opening to ensure it is properly set up.
- Develop a complete working knowledge of the menus, menu ingredients, and restaurant information.
- One to two years of previous experience in a Food & Beverage outlet; previous employment experience within a luxury hotel is considered an asset.
- Ability to operate computer equipment and other food & beverage computer systems.
- Strong communication skills.
- Administrative skills are beneficial.
- Working knowledge of OpenTable is beneficial.
- Strong command of the English language.
- Excellent commitment to service and teamwork.
- Must have a current Serving it Right certificate.
- Ability to work in Canada.
- Access to affordable shared staff accommodation.
- Employee theme recognition days and events - Employee of the Month, Years of Service celebrations, birthday events, etc.
- Complimentary meal per shift in our employee dining room.
- Paid time off; vacation days and additional floating holidays per year.
- Excellent training and development program.
- Employee gym and fitness classes such as Pilates and Yoga.
- Discovery Nights at Four Seasons worldwide.
As our hotel is open 24/7, 365 days a year, we expect our service staff to be flexible in working mornings, evenings, weekends, and holidays.
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