Host - Winter Ambassador
2 weeks ago
About Four Seasons:
Four Seasons is a world-class employer offering a unique employee experience through a commitment to luxury and a genuine heart. Our team members around the world create exceptional experiences for our guests, residents, and partners. We recognize a familiar face, welcome a new one, and treat everyone we meet with respect and kindness.
About the role:
The Host/Hostess is the first point of contact for guests in our Restaurants and is responsible for designing memorable experiences. This role provides exceptional quality and service to our guests in collaboration with a team of servers.
Key Responsibilities:
- Welcome guests and provide exceptional service during their dining experience
- Manage the host stand and review the reservation book to ensure efficient table setup
- Ensure the cleanliness of each section of the restaurants and check each table before opening to ensure proper setup
- Develop a complete working knowledge of the menus, menu ingredients, and restaurant information
Requirements:
- Previous experience in a Food & Beverage outlet, with luxury hotel experience being an asset
- Ability to operate computer equipment and other food & beverage computer systems
- Strong communication and administrative skills
- Must have a current Serving it Right certificate and ability to work in Canada
What We Offer:
- Access to affordable shared staff accommodation
- Employee theme recognition days and events
- Complimentary meal per shift in our employee dining room
- Paid time off and additional floating holidays per year
- Excellent training and development program
- Employee gym and fitness classes
- Discovery Nights at Four Seasons worldwide
Schedule & Hours:
As our hotel is open 24/7, 365 days a year, we expect our service staff to be flexible in working mornings, evenings, weekends, and holidays.
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