Retail Store Manager

7 days ago

Caledon East, Ontario, Canada 1921532 ONTARIO LTD. Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 1921532 ONTARIO LTD.

Key Responsibilities
  • Staff Supervision: Oversee and manage the daily activities of store staff, ensuring they are meeting sales targets and providing excellent customer service.
  • Hiring and Training: Recruit, train, and develop staff to ensure they have the necessary skills and knowledge to excel in their roles.
  • Financial Management: Authorize payments, manage inventory, and maintain accurate records to ensure the smooth operation of the store.
  • Customer Service: Resolve customer complaints, respond to customer inquiries, and provide exceptional customer service to drive sales and customer loyalty.
  • Inventory Management: Organize and maintain inventory levels, ensuring that stock is accurately recorded and that stockroom is well-organized.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and areas for improvement to inform business decisions.
Personal Qualities
  • Accuracy and Attention to Detail: Maintain accurate records and ensure attention to detail in all aspects of the role.
  • Client Focus: Provide exceptional customer service, responding to customer needs and resolving issues promptly.
  • Organizational Skills: Manage multiple tasks and priorities, ensuring that deadlines are met and tasks are completed efficiently.
  • Team Player: Collaborate with colleagues to achieve sales targets and drive business growth.
  • Excellent Communication Skills: Communicate effectively with staff, customers, and management, ensuring that information is shared accurately and promptly.

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