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Retail Store Manager

2 months ago

Caledon, Ontario, Canada 1921532 ONTARIO LTD. Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Manager to join our team at 1921532 ONTARIO LTD. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision
    • Supervise and motivate a team of sales associates, ensuring they provide excellent customer service and meet sales targets.
    • Conduct regular performance evaluations and provide constructive feedback to improve employee performance.
  • Inventory Management
    • Oversee the receipt, storage, and distribution of merchandise, ensuring accurate inventory levels and minimizing stockouts.
    • Implement effective inventory management systems to optimize stock levels and reduce waste.
  • Customer Service
    • Ensure that all customers receive exceptional service, responding promptly to their needs and resolving any issues in a professional manner.
    • Monitor customer feedback and implement changes to improve the overall customer experience.
  • Sales and Revenue Growth
    • Develop and implement sales strategies to drive revenue growth and meet sales targets.
    • Monitor sales performance and provide regular reports to management on sales trends and areas for improvement.
  • Store Operations
    • Oversee the maintenance of the store's physical appearance, ensuring it is clean, organized, and visually appealing.
    • Implement effective systems for managing store operations, including scheduling, staffing, and supply chain management.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a retail management role
  • Skills
    • Accurate
    • Client focus
    • Organized
    • Team player
    • Excellent written communication
Working Conditions
  • Work Schedule
    • 35 hours per week
  • Language
    • English