Director, Workforce Planning and Optimization
6 days ago
CIBC is seeking a highly skilled and experienced Director, Workforce Planning and Optimization to join our team. As a key member of our Business Effectiveness and Capacity Management team, you will be responsible for developing and maintaining an initiative intake plan for the prioritization of all projects and initiatives for all channels.
Key Responsibilities- Develop and Maintain Initiative Intake Plan: Create a comprehensive plan to prioritize projects and initiatives across all channels, ensuring alignment with business objectives and strategic goals.
- Lead Business Effectiveness and Capacity Management: Provide leadership and expertise in business effectiveness and capacity management, driving innovation and improvement across the organization.
- Collaborate with Cross-Functional Teams: Work closely with Operations, COE, Finance, Human Resources, and other partners to drive client experience and staffing/skilling strategies.
- Develop and Implement Workforce Planning Tools and Models: Design and implement workforce planning tools and models to optimize workforce capacity and drive business outcomes.
- Provide Data-Driven Insights and Recommendations: Analyze data and provide actionable insights and recommendations to inform business decisions and drive strategic initiatives.
- Strong Analytical Background: Proven experience in managing quantitative planning, scheduling, and data analysis.
- Leadership and Management Experience: Demonstrated ability to lead and manage high-performing teams, driving business outcomes and employee engagement.
- Business Acumen and Strategic Thinking: Strong understanding of business operations, strategic planning, and change management.
- Excellent Communication and Interpersonal Skills: Ability to communicate complex ideas and build strong relationships with stakeholders at all levels.
CIBC is a leading financial institution committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience.
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Old Toronto, Ontario, Canada Canadian Imperial Bank of Commerce Full timeAbout the RoleWe are seeking a highly skilled and experienced professional to join our team as a Director, Workforce Planning and Optimization. This is a key leadership role that will play a critical part in driving business success and improving client experience.Key ResponsibilitiesDevelop and Maintain Workforce Planning Initiatives: Develop and maintain a...
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Toronto, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full timeAbout the RoleWe are seeking a highly skilled and experienced Director to lead our Global Workforce Planning and Forecasting team. As a key member of our organization, you will be responsible for developing and implementing strategic workforce plans that align with our business objectives.Key ResponsibilitiesDevelop and maintain long-range and short-term...
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Toronto, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full timeAbout the RoleWe are seeking a highly skilled and experienced Director to lead our Global Workforce Planning and Forecasting team. As a key member of our organization, you will be responsible for developing and implementing strategic workforce plans that align with our business objectives.Key ResponsibilitiesDevelop and maintain long-range and short-term...
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Old Toronto, Ontario, Canada Jobber Full timeAbout This OpportunityWe're seeking a seasoned professional to lead our Customer Success organization's workforce planning efforts. As the Director of Workforce Management and Customer Success Planning, you will be responsible for forecasting labour requirements, managing staff schedules, and driving improvements that optimize the customer experience.Key...
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Old Toronto, Ontario, Canada Jobber Full timeAbout This OpportunityWe're seeking a seasoned professional to lead our Customer Success organization's workforce planning efforts. As the Director of Workforce Management and Customer Success Planning, you will be responsible for forecasting labour requirements, managing staff schedules, and driving improvements that optimize the customer experience.Key...
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Toronto, Ontario, Canada Royal Victoria Regional Health Centre Full timeAbout the RoleWe are seeking a highly skilled and experienced Director, Disability Management and Workforce Optimization to join our team at Royal Victoria Regional Health Centre. As a key member of our leadership team, you will play a critical role in developing and implementing a people strategy that cultivates fulfilled, high-performing teams.Key...
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Toronto, Ontario, Canada Royal Victoria Regional Health Centre Full timeAbout the RoleWe are seeking a highly skilled and experienced Director, Disability Management and Workforce Optimization to join our team at Royal Victoria Regional Health Centre. As a key member of our leadership team, you will play a critical role in developing and implementing a people strategy that cultivates fulfilled, high-performing teams.Key...
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Workforce Optimization Analyst
3 weeks ago
Toronto, Ontario, Canada OMERS Full timeAbout OMERS Established in 1962, OMERS is a prominent pension plan with significant net assets and a wide range of participating employers and members. Our teams operate globally, managing a diverse portfolio of investments. We are committed to fostering a workforce that reflects our communities and promoting inclusion and diversity through various Employee...
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IT Workforce Enablement Director
1 week ago
Old Toronto, Ontario, Canada OLG Full timeAbout the RoleWe are seeking a highly skilled and experienced IT Workforce Enablement Director to join our team at OLG. As a key member of our organization, you will play a critical role in driving the transformation of our IT workforce to support our business objectives.Key ResponsibilitiesWorkforce Planning and Optimization: Develop and implement...
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IT Workforce Enablement Director
6 days ago
Old Toronto, Ontario, Canada OLG Full timeAbout the RoleWe are seeking a highly skilled and experienced IT Workforce Enablement Director to join our team at OLG. As a key member of our organization, you will play a critical role in driving the transformation of our IT workforce to support our business objectives.Key ResponsibilitiesWorkforce Planning and Optimization: Develop and implement...
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Director, Global Workforce Planning
3 weeks ago
Toronto, Ontario, Canada Manulife Full timeAbout Manulife Manulife is a leading global financial services company with a strong focus on digital transformation and customer-centric solutions. We are committed to diversity and inclusion, fostering a values-driven culture where every individual can thrive. Our dedication to continuous innovation and corporate citizenship sets us apart in the...
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Strategic IT Workforce Enablement Director
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Strategic IT Workforce Enablement Director
7 days ago
Toronto, Ontario, Canada OLG Full timeAbout the RoleWe are seeking a highly skilled and experienced Director of IT Workforce Enablement to join our team at OLG. As a key member of our IT leadership team, you will be responsible for developing and implementing strategies to drive workforce optimization and improve employee experience.Key ResponsibilitiesPlan, execute, and monitor workforce change...
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Toronto, Ontario, Canada Manulife Full timeOpportunity in Workforce Management LeadershipManulife is a prominent financial services organization dedicated to digital innovation and customer-focused solutions. We are currently looking for a Director of Workforce Planning and Analytics to enhance our vibrant team. In this pivotal role, you will oversee both long-term and short-term forecasting, manage...
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2 days ago
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Executive Director
2 days ago
Old Toronto, Ontario, Canada Director File Full time**Job Opportunity:** Executive DirectorAbout the Role:We are seeking a highly skilled and experienced Executive Director to lead our team at Director File. As a key member of our senior leadership team, you will be responsible for driving our organization's strategic vision and goals.**Key Responsibilities:**Develop and implement strategic plans to achieve...
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Executive Director
5 days ago
Old Toronto, Ontario, Canada Director File Full timeJob Opportunity: Executive DirectorAbout the Role:We are seeking a highly skilled and experienced Executive Director to lead our team at Director File. As a key member of our senior leadership team, you will be responsible for driving our organization's strategic vision and goals.Key Responsibilities:Develop and implement strategic plans to achieve...
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Executive Director
5 days ago
Old Toronto, Ontario, Canada Director File Full timeJob Opportunity: Executive DirectorAbout the Role:We are seeking a highly skilled and experienced Executive Director to lead our team at Director File. As a key member of our senior leadership team, you will be responsible for driving our organization's strategic vision and goals.Key Responsibilities:Develop and implement strategic plans to achieve...
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Workforce Planning Analyst
3 weeks ago
Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full timeAbout This Role As a Workforce Management Analyst at The Toronto-Dominion Bank, you will play a vital role in ensuring operational efficiency and effectiveness by providing comprehensive workforce management support. Your expertise will be instrumental in analyzing data, forecasting trends, and developing strategies to optimize our workforce. Your Key...
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IT Workforce Enablement Director
6 days ago
Toronto, Ontario, Canada OLG Full timeAbout the RoleWe are seeking a highly skilled and experienced IT Workforce Enablement Director to join our team at OLG. As a key member of our organization, you will play a critical role in driving the success of our IT workforce by developing and implementing strategies and programs to drive overall adoption of new ways of working, cultivating a culture of...
