Restaurant Operations Manager
3 weeks ago
At Still Waters Plate & Pour, we are seeking a highly skilled Restaurant Assistant Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and leading a team of staff to achieve our goals.
Key Responsibilities
- Evaluate daily operations to identify areas for improvement and implement changes to increase efficiency and productivity.
- Monitor staff performance, providing feedback and coaching to ensure high standards are met.
- Plan and organize daily operations, including scheduling, inventory management, and supply chain logistics.
- Set staff work schedules to ensure adequate coverage and minimize labor costs.
- Supervise staff, providing guidance and support to ensure they have the resources and training needed to succeed.
- Train staff on new procedures, policies, and technologies to enhance their skills and knowledge.
- Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
- Conduct performance reviews to assess staff performance and identify areas for improvement.
- Organize and maintain inventory, ensuring that stock levels are adequate and that supplies are ordered in a timely manner.
- Ensure health and safety regulations are followed, maintaining a safe and healthy work environment for staff and customers.
- Negotiate arrangements with suppliers for food and other supplies, ensuring the best possible prices and service.
- Participate in marketing plans and implementation, contributing to the development of strategies to attract and retain customers.
- Address customers' complaints or concerns, providing excellent customer service and resolving issues promptly.
Requirements
- 1 year to less than 2 years of experience in a restaurant management role.
- Strong leadership and communication skills, with the ability to motivate and inspire staff.
- Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Proficiency in MS Excel, MS Office, and MS Outlook, with the ability to learn new technologies quickly.
- Ability to work in a fast-paced environment, with a high level of attention to detail and a commitment to quality.
What We Offer
- Competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- A dynamic and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service.
How to Apply
If you are a motivated and experienced restaurant manager looking for a new challenge, please submit your application, including your resume and a cover letter outlining your qualifications and experience.
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