Assistant General Manager

4 weeks ago


Paris, Ontario, Canada Carmen's Group Full time
About the Role

Carmen's Group is seeking an experienced Assistant General Manager to join our team at the Arlington Hotel & River's Edge. As a key member of our leadership team, you will play a crucial role in driving sales, building relationships, and executing events.

Key Responsibilities
  • Contribute to the development of our vision and strategy to guide the organization and ensure cooperation across departments.
  • Effectively communicate with guests, clients, vendors, and other external stakeholders to establish and nurture strong relationships.
  • Report to the General Manager and address any team or customer concerns that may arise.
  • Confer and cooperate with other department managers to help coordinate and execute special events and operations.
  • Regularly monitor sales targets, assisting the sales team with driving revenue and executing sales appointments as needed.
  • Participate in strategic planning surrounding new revenue streams and event markets that can be utilized to further advance venue sales and achieve targets.
  • Supervise and provide advice, support, coaching, and direction to all team members.
  • Aid in the preparation of budgets and the monitoring of expenses across all departments to ensure gross margins are achieved for all events.
  • Inspect property and coordinate services to ensure compliance with licensing laws, health and safety, and other statutory requirements.
Requirements
  • Bachelor's degree in business or a related field is required.
  • Additional post-secondary education/courses related to hospitality are considered an asset.
  • 3 to 5 years' experience in management, operations, sales & marketing, or a related professional area.
  • 3 years' experience working for a hotel or hospitality brand, preferably in a leadership capacity.
  • Strong interpersonal skills with an emphasis on leadership ability.
  • Resourceful and resilient, possessing a strong sense of ownership, responsibility, loyalty, and a strong commitment to achievement and client satisfaction.
  • Outstanding interpersonal and communication skills; written and verbal.
  • Strong work ethic, team-oriented, positive, and energetic with a great sense of humor.
  • Flexible work schedule including days, evenings, and weekends.

Carmen's Group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world-class service, we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues.

Carmen's Group makes certain there is an equal employment opportunity for all employees and applicants for employment. We will strive to provide accommodation to persons with disabilities in the recruitment process upon request.



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