Airline Sales and Service Agents Supervisor

6 days ago


Richmond, British Columbia, Canada JAPAN AIRLINES CO., LTD Full time
About the Role

We are seeking a highly skilled Sales and Service Agents Supervisor to join our team at Japan Airlines Co., Ltd. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments to ensure seamless service delivery.

Key Responsibilities
  • Coordinate and Assign Work: Oversee the daily tasks and responsibilities of sales and service agents, ensuring that all duties are completed efficiently and effectively.
  • Resolve Work Problems: Provide technical advice and recommend measures to improve productivity and product quality, addressing any issues that may arise in the workplace.
  • Assist Clients/Guests with Special Needs: Offer support and assistance to customers with special requirements, ensuring that their needs are met and they receive exceptional service.
  • Health and Benefits: Our company offers a comprehensive health plan, including dental coverage, to ensure the well-being of our employees.
  • Other Benefits: In addition to our health benefits, we offer a range of other perks, including a permanent employment contract and a 40-hour workweek.
Requirements
  • Education: A college, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years is required.
  • Experience: A minimum of 1 year to less than 2 years of experience in a related field is necessary.
  • Language: Fluency in English is essential for this role.


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