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Customer Service Manager

2 months ago


Richmond, British Columbia, Canada JAPAN AIRLINES CO., LTD Full time
About the Role

We are seeking a highly skilled and experienced Airline Sales and Service Agents Supervisor to join our team at Japan Airlines Co., Ltd.

Key Responsibilities
  • Coordinate Activities: Collaborate with other work units or departments to ensure seamless operations and achieve business objectives.
  • Resolve Work Problems: Analyze and resolve complex work-related issues, providing technical advice and recommending measures to improve productivity and product quality.
  • Assist Clients: Provide exceptional customer service to clients with special needs, ensuring their needs are met and exceeded.
  • Work Coordination: Coordinate, assign, and review work to ensure efficient use of resources and meet business goals.
Benefits
  • Dental Plan: Enjoy comprehensive dental coverage for you and your family.
  • Health Care Plan: Access to a wide range of medical services and benefits.
  • Other Benefits: Enjoy a range of additional benefits, including a permanent work term and 40 hours of work per week.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 1 year to less than 2 years of experience in a related field.