Restaurant Operations Manager

1 month ago


Stratford, Ontario, Canada Tim Hortons Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Tim Hortons. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are motivated and productive.

Key Responsibilities:
  • Operational Excellence: Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Team Leadership: Conduct performance reviews, organize and maintain inventory, and ensure health and safety regulations are followed.
  • Customer Service: Address customers' complaints or concerns, and prepare floor plans and scheduling to optimize customer flow.
  • Strategic Planning: Plan, organize, direct, control, and evaluate daily operations to achieve business objectives.

Requirements:

  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 7 months to less than 1 year.
  • Work Language: English.
  • Hours: 35 hours per week.


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