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Account Director

2 months ago

Ottawa, Ontario, Canada Dexterra Full time
{"h3": "Account Director Role Overview"}

Dexterra Group is a leading provider of integrated facilities management services, and we are seeking an experienced Account Director to join our team. As an Account Director, you will be responsible for providing strategic leadership and oversight of our custodial services, ensuring the successful execution of projects and delivery of key results for our clients.

{"h3": "Key Responsibilities"}
  • Develop and implement effective client retention strategies, utilizing the Tenacity Client for Life methodology to build strong relationships and drive business growth.
  • Lead a team of staff to deliver high-quality custodial services, ensuring operational excellence and adherence to health and safety standards.
  • Manage profit and loss, human resources, and operational performance to achieve business objectives and drive revenue growth.
  • Collaborate with clients to understand their needs and develop tailored solutions to meet their requirements.
  • Identify and recruit top talent to join our team, leveraging networks and relationships to drive business growth and success.
  • Develop and implement succession plans to ensure the continued success of our business.
  • Employ a strategic selling mindset, utilizing the Miller Heiman sales methodology and process to drive business growth and revenue.
{"h3": "Requirements"}
  • Minimum of 5 years of operational experience in integrated facilities management, with a proven track record of delivering high-quality services and driving business growth.
  • Awareness of technical elements needed to deliver services support, including familiarity with building systems, equipment maintenance, and regulatory compliance.
  • Proven ability to lead and manage teams, with a strong focus on employee development and retention.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
  • A clear criminal record check is required for this role.
{"h3": "What We Offer"}
  • Opportunity to work with a leading provider of integrated facilities management services.
  • Competitive salary and benefits package.
  • Opportunity for career growth and development.
  • Collaborative and dynamic work environment.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans' status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.