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Restaurant Assistant Manager

2 months ago

Guelph, Ontario, Canada Dairy Queen Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Assistant Manager to join our team at Dairy Queen. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Operations Management: Oversee the preparation and presentation of food and beverages, ensuring high-quality standards are met.
  • Customer Service: Provide exceptional customer service, responding to customer complaints and concerns in a professional and courteous manner.
  • Team Leadership: Lead and motivate a team of 5-10 employees, providing guidance and support to ensure they have the tools and resources needed to succeed.
  • Inventory Management: Manage inventory levels, ensuring that stock is maintained at optimal levels to minimize waste and maximize sales.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms, ensuring accurate and timely financial reporting.
  • Marketing and Promotion: Participate in marketing plans and implementation, promoting sales growth and increasing customer engagement.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a restaurant management role.
  • Language: English.
  • Work Environment: Fast-paced environment, with a focus on customer service and sales growth.
  • Physical Demands: Combination of sitting, standing, walking, with standing for extended periods.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Support for Employees: Support for employees with disabilities, newcomers, and refugees, including mentorship programs and diversity training.