Veterinary Receptionist

3 days ago


Toronto, Ontario, Canada VCA Full time

Veterinary Receptionist

Location: Toronto, ON

VCA Canada Downtown Animal Hospital is seeking a full-time Client Care Coordinator to join our team. As a well-established, fast-paced veterinary clinic in the downtown core, we prioritize customer service and patient care. Our positive and fun work environment is the perfect place for an organized, motivated, and empathetic individual to thrive in a support role.

  • Provide exceptional customer service, ensuring pets and pet parents feel welcomed and appreciated
  • Answer multiline phone systems, track and book appointments effectively
  • Schedule appointments, admit and discharge pet patients
  • Invoice and bill clients, create estimates and process payments
  • Take initiative and work independently
  • A Veterinary Assistant (VA) or Veterinary Assistant Office Administration (VAOA) program certificate is an asset
  • Perform general housekeeping duties, maintaining cleanliness of reception areas, pet holding areas, and common spaces
  • Assist the Veterinary staff with various tasks and treatments, demonstrating a love for all companion animals

What VCA Canada Offers

As a member of our team, you'll make a significant difference in the lives of pets and their families. With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of wellness and appreciation.

  • VCA Canada Student Loan RRSP Program
  • Competitive wages and benefits
  • Annual uniform allowance
  • Exceptional career development opportunities
  • RRSP Employer 5% Match Program
  • Extensive online access to journals and textbooks
  • Employee Assistance Program
  • Referral Bonus Rewards
  • Opportunities to give back to your community through VCA initiatives
  • Generous personal pet care discounts
  • And more

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal-opportunity employer. If you require any assistance, please let us know.



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