Event Crew Ambassador

4 days ago


Toronto, Ontario, Canada Hornblower Cruises and Events Full time
About Us

City Experiences is a leading provider of exceptional experiences on land and water, with a portfolio of over 25 brands welcoming millions of guests annually.

We're passionate about delivering unforgettable moments that create lasting memories. Our company culture is built on the foundation of our RESPECT Service System, which guides us in providing outstanding service to our guests and fostering a positive work environment for our team members.

The Event Crew Role

This seasonal/contract position offers an exciting opportunity to join our City Cruises operation in Toronto and contribute to the success of our events team. As an Event Crew member, you'll be part of a dynamic team that delivers seamless guest experiences on board our vessels.

Your primary responsibilities will include:

  • Providing exceptional hospitality to guests and coworkers
  • Ensuring the prompt delivery and removal of food and beverage items
  • Maintaining the cleanliness and safety of common areas and service stations
  • Assisting with food plating and buffet service when required

We're looking for individuals who embody our RESPECT Service System values and are passionate about delivering world-class service. If you have a customer-focused mindset, are energetic and enthusiastic, and thrive in a fast-paced environment, we want to hear from you

Salary and Benefits

As an Event Crew member, you can expect a competitive salary, ranging from $18-22 per hour, depending on experience and qualifications. Additionally, you'll enjoy a range of benefits, including:

  • Retention bonus up to $
  • Complimentary cruise tickets and uniforms
  • Complimentary crew meals
  • Crew recognition awards
  • Crew referral program up to $ per referral
  • Crew events
  • Paid training
Requirements and Qualifications

To succeed in this role, you'll need:

  • “ or equivalent as recognized by the Ministry of Education
  • Minimum one year of customer service experience
  • Previous restaurant experience preferred
  • Smart Serve Certification Required
  • Energetic and enthusiastic personality essential
  • Ability to effectively understand and convey written and verbal information to guests and coworkers
  • Service orientation – actively looking for ways to help others
  • Physical ability to lift furniture and heavy items, reach, bend, stoop, wipe, push, pull, move or lift up to 40 lbs (18 kgs)
What We Offer

At City Experiences, we're committed to creating a positive work environment that fosters growth, development, and job satisfaction. As an Event Crew member, you'll have access to:

  • Ongoing training and professional development opportunities
  • A supportive team environment that encourages collaboration and teamwork
  • Opportunities for career advancement within the company
  • A comprehensive benefits package, including medical, dental, and vision coverage

We're an equal employment opportunity employer, committed to diversity and inclusion in the workplace. If you're passionate about delivering exceptional guest experiences and are excited about the opportunity to join our team, please apply today



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