Western Lifestyle Ambassador
2 weeks ago
ROLE SUMMARY:
We are seeking a highly motivated and charismatic Tour Ambassador to join our team at SilvertonCasino. As a Tour Ambassador, you will be responsible for delivering exceptional customer experiences and promoting the Stockyards experience to visitors from around the world.
KEY RESPONSIBILITIES:
- Guest Experience:
- Provide exceptional service and contribute to a genuine customer engagement environment.
- Enhance every customer's experience through organic interaction and communication.
- Act as a brand ambassador reflective of the company values and aesthetic.
- Promote attractions and events in the Stockyards through staying current on Stockyards calendar.
- Share knowledge with visitors demonstrating awareness of current events, activations, and general information.
- Operations:
- Partner with leaders and team to achieve goals.
- Uphold all Company policy and procedures.
- Provide accurate and appropriate historical information on daily walking tours.
- Announce the 11:30 a.m. and 4:00 p.m. Cattle Drives to the public.
REQUIREMENTS:
- Strong communication and interpersonal customer service skills.
- A deep love for the western lifestyle with a modern twist.
- Background in history.
- Knowledge of the Fort Worth Stockyards.
- Flexible schedule.
- Second language is a plus.
WORKING AT SILVERTONCASINO:
We are a dynamic and passionate team dedicated to creating extraordinary experiences for our visitors. If you share our passion for the western lifestyle and are committed to delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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