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Mail Services Team Lead Position for a High-Performance Mailroom

1 month ago

Whitehorse, Yukon, Canada Yukon Full time

Imagine being part of a dynamic team that plays a crucial role in the functioning of Yukon communities. The Department of Highways and Public Works is seeking a talented individual to oversee the mail services team, ensuring seamless operations and timely delivery of mail.

About Us

We are committed to upholding values of safety, innovation, teamwork, and leadership in our work. Our team works collaboratively to provide essential services that make life in Yukon possible.

The Role

This position is responsible for supervising a team of couriers, optimizing mailroom operations, maintaining regulatory compliance, and fostering positive relationships with stakeholders. You will be responsible for the accurate and timely delivery of mail, working closely with the Corporate Services team.

Key Responsibilities
  • Supervise a team of 6.5 couriers and maintain a high-performing mailroom operation.
  • Maintain compliance with relevant regulations and ensure adherence to company policies.
  • Foster positive relationships with key stakeholders, including colleagues and external partners.
  • Optimize mailroom operations to ensure efficient and effective mail delivery.
Required Skills and Qualifications

To succeed in this role, you will need:

  • Proven supervisory experience and ability to mentor a team.
  • Excellent customer service skills, with the ability to build strong relationships with stakeholders.
  • Proficiency in various computer applications, including Microsoft Word, Outlook, and Excel.
Desired Knowledge, Skills, and Suitability

We are looking for someone who possesses the following qualities:

  • Strong interpersonal skills and personal responsibility.
  • Ability to develop people and create a positive team culture.
  • Strategic thinking and problem-solving skills.
  • Client-focused approach and commitment to delivering exceptional results.
Additional Requirements

Please note that this position requires:

  • A Class 5 driver's license with a clean driving record.
  • Physical fitness, with the ability to lift 30kg and walk up to 10km daily.
  • Work in adverse weather conditions.

We offer a competitive salary range of $70,000 - $90,000 per annum, depending on experience. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, please submit your application.