Credit Reporting and Client Support Specialist

4 weeks ago

Burlington, Ontario, Canada TransUnion LLC Full time

About the Role:

At TransUnion, we're dedicated to harnessing the power of information to drive better decision-making. As a trusted provider of global information solutions, our mission is to empower individuals, businesses, and communities to thrive in a rapidly changing world.

Your Key Responsibilities:

  • Ensure the accuracy and integrity of credit reporting data received from our suppliers.
  • Work closely with customers to resolve data quality issues and provide timely support.
  • Develop and maintain relationships with data suppliers to ensure compliance with reporting standards.
  • Provide online training and support to customers, and analyze feedback to inform process improvements.
  • Generate and provide cumulative reports to stakeholders.
  • Manage and address incoming correspondence, and review files containing financial data.
  • Identify operational redundancies and gaps in standard operational procedures.
  • Collaborate with internal teams on interdepartmental projects and assist with data acquisition tasks.
  • Ensure compliance with all applicable laws and regulations.
  • Analyze output data and provide quality assurance and production feedback to team members.

About You:

We're looking for a highly motivated and detail-oriented individual with a strong understanding of credit reporting and data quality principles. You'll have excellent analytical and problem-solving skills, with the ability to work effectively in a fast-paced environment.

What We Offer:

As a Credit Reporting and Client Support Associate at TransUnion, you'll have the opportunity to work with a talented team of professionals who are passionate about making a positive impact. You'll enjoy a dynamic and supportive work environment, with opportunities for growth and development.

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