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IT Support Specialist

2 months ago

Kelowna, British Columbia, Canada SkySail Technologies Full time
Join SkySail Technologies as an IT Support Specialist

We are seeking a skilled IT Support Specialist to join our team at SkySail Technologies. As an IT Support Specialist, you will be responsible for providing fast and friendly IT support, robust cybersecurity solutions, and IT strategy services to small and medium-sized businesses.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and remote desktop
  • Install, configure, and troubleshoot hardware and software
  • Develop and implement IT strategies to improve client security and efficiency
  • Collaborate with the team to resolve complex technical issues

Requirements:

  • 2+ years of experience in IT support or a related field
  • Strong knowledge of Windows, macOS, and Linux operating systems
  • Experience with cybersecurity solutions and threat analysis
  • Excellent communication and problem-solving skills

What We Offer:

  • A dynamic and supportive team environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package