Outbound Call Specialist
4 weeks ago
Role Overview:
A successful insurance agent is seeking a qualified professional to join their team for the role of outbound call specialist. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
Key Responsibilities:
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Provide prompt, accurate, and friendly customer service.
- Work with the agent to establish and meet marketing goals.
- Complete various projects in conjunction with the agency contact coordinator.
- Call warm leads to determine next steps for quoting.
Requirements:
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
- Successful track record of meeting sales goals/quotas preferred.
- Excellent interpersonal skills.
- Excellent communication skills - written, verbal and listening.
- Proactive in problem-solving.
- Dedicated to customer service.
- Ability to multi-task.
- Ability to make presentations to potential customers.
- Property & Casualty license (preferred/must be able to obtain).
This position is with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries.
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