Outbound Call Specialist

4 weeks ago


Oakville, Ontario, Canada Eric Gruscyk - Desjardins Insurance Agent Full time

Role Overview:

A successful insurance agent is seeking a qualified professional to join their team for the role of outbound call specialist. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.

Key Responsibilities:

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Provide prompt, accurate, and friendly customer service.
  • Work with the agent to establish and meet marketing goals.
  • Complete various projects in conjunction with the agency contact coordinator.
  • Call warm leads to determine next steps for quoting.

Requirements:

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Successful track record of meeting sales goals/quotas preferred.
  • Excellent interpersonal skills.
  • Excellent communication skills - written, verbal and listening.
  • Proactive in problem-solving.
  • Dedicated to customer service.
  • Ability to multi-task.
  • Ability to make presentations to potential customers.
  • Property & Casualty license (preferred/must be able to obtain).

This position is with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries.



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