Senior Healthcare Liaison

2 days ago

Toronto, Ontario, Canada Bayshore HealthCare Full time

At Bayshore HealthCare, we are committed to delivering exceptional patient care and support. As a Senior Healthcare Liaison, you will play a vital role in our team by providing dedicated assistance to patients living with dermatological diseases.

The estimated salary for this position is $60,000 - $80,000 per year, depending on location and experience.

About the Role

This is a challenging yet rewarding opportunity for a Registered Nurse or Licensed Practical Nurse with a passion for delivering outstanding customer service and fostering positive relationships with healthcare professionals and patients.

You will be responsible for conducting site visits across diverse geographical territories, assisting physicians with paperwork, and facilitating communication between patients, healthcare providers, and manufacturers.

  • Conduct site visits to gather information and complete necessary forms in a concise and professional manner;
  • Assist physicians with paperwork and provide educational training on products as needed;
  • Liaise with third-party providers and provincial governments to determine coverage options;
  • Ensure patients are scheduled for necessary diagnostic tests and notify physicians of expired test results;
  • Complete Welcome Call activities with patients according to defined scripts;
  • Track missing post-visit reports and facilitate communication with physicians and other healthcare professionals;
  • Work closely with local sales representatives to support specific physician needs;
  • Act as a central resource liaison for program stakeholders, including physicians, nurses, patients, and clinics;
Requirements

To succeed in this role, you must have:

  • A graduate degree in Nursing from a recognized institution;
  • Current registration with a provincial licensing body in Canada;
  • A minimum of 2 years' experience in Patient Support Programs or equivalent;
  • Demonstrated expertise in delivering exceptional customer service and fostering positive relationships with internal and external stakeholders;
  • Strong computer and technical skills, including Excel, Word, Outlook, and web portals;
  • Excellent verbal and written communication and interpersonal skills in English and French (for provinces/regions with French language service requirements);
  • A strong understanding of provincial and private coverage criteria, Special Authorization processes, and the Canadian drug coverage landscape;
  • Strong critical thinking and problem-solving skills;
  • Accurate data collection and integrity;
  • Ability to work in a paperless environment and resolve conflicts professionally;
  • A valid driver's license and reliable transportation;

  • Customer Service Liaison

    7 days ago

    Toronto, Ontario, Canada Sienna Senior Living Full time

    At Sienna Senior Living, we are dedicated to providing a Team Member Experience that is driven by innovation and growth. As a critical role within our communities, the Customer Service Liaison plays a vital part in igniting the warmth of human connection and impacting the lives of residents.The typical day for this role will impact in the following...

  • Customer Service Liaison

    1 month ago

    Toronto, Ontario, Canada Amica Senior Lifestyles Full time

    About Amica Senior LifestylesWe are a leading provider of senior living services in Canada, committed to delivering exceptional care and support to our residents. With over 30 residences across British Columbia and Ontario, we offer a range of lifestyle options, including Independent Living, Assisted Living, and Memory Care.Job SummaryWe are seeking an...

  • Senior Healthcare Project Coordinator

    1 month ago

    Toronto, Ontario, Canada B+H Architects Full time

    Job Title: Senior Healthcare Project CoordinatorB+H Architects is currently seeking a highly skilled Senior Healthcare Project Coordinator to join our dynamic and progressive healthcare team in Toronto.We are excited to build our capacity as leaders in delivering innovative, healthy, vibrant, inclusive, and diverse communities across North America. B+H...

  • Senior Home Healthcare Nurse Professional

    1 day ago

    Toronto, Ontario, Canada VHA Home HealthCare Full time

    About VHA Home HealthCareVHA Home HealthCare is a leading not-for-profit home care provider in Ontario, serving thousands of clients with compassionate and expert care. Our team of dedicated professionals is committed to providing high-quality, client-centered services that make a meaningful difference in people's lives.Salary: $76,000 - $110,000 per yearAs...

  • Senior Healthcare Operations Manager

    3 weeks ago

    Toronto, Ontario, Canada Closing the Gap Healthcare Full time

    About the RoleClosing the Gap Healthcare is a Canadian-owned, award-winning organization dedicated to providing people of all ages with the highest level of care across various home-based and clinic healthcare services. We are seeking an experienced Senior Healthcare Operations Manager for our Integrated Care Solutions team.Responsibilities:Oversight of...

  • Senior Home Healthcare Professional

    3 weeks ago

    Toronto, Ontario, Canada VHA Home HealthCare Full time

    VHA Home HealthCare is a leading provider of home care services in Ontario, with a team of over 3,000 caring and committed professionals. Our mission is to provide high-quality, client-centered care to those who need it most in their homes, schools, retirement homes, and other community settings.About the RoleWe are seeking a Senior Home Healthcare...

  • Client Support and Training Liaison

    4 weeks ago

    Toronto, Ontario, Canada InTouchLink Senior Living Solutions Full time

    Senior Living Solutions SpecialistInTouchLink Senior Living Solutions is a forward-thinking tech startup dedicated to enriching the lives of seniors and their families through our innovative communication platform. Our mission revolves around creating seamless experiences that connect communities, foster engagement, and empower senior living communities to...

  • Senior Business Development Liaison

    3 weeks ago

    Toronto, Ontario, Canada Disability Solutions Full time

    Job SummaryWe are seeking a seasoned Senior Business Development Liaison to join our team in Canada. As a key member of our Wealth Management division, you will be responsible for driving business growth and improving client relationships through exceptional service and strategic planning. You will work closely with our Senior Vice President - Canada, SVP,...

  • Healthcare Risk Management Strategist

    4 weeks ago

    Toronto, Ontario, Canada Healthcare Insurance Reciprocal of Canada (HIROC) Full time

    Job Overview: Healthcare Insurance Reciprocal of Canada (HIROC) seeks a Senior Healthcare Risk Management Specialist to provide expert guidance and support its subscribers across various healthcare sectors. The successful candidate will possess subject matter expertise in risk management, safety, quality improvement, and analytics within the complex Canadian...

  • Senior Account Manager Healthcare

    5 days ago

    Toronto, Ontario, Canada Elite Digital Inc. Full time

    About the Role:We are looking for a highly skilled Senior Account Manager Healthcare to lead our healthcare account team at Elite Digital Inc. As a Senior Account Manager, you will be responsible for managing client relationships, developing marketing strategies, and overseeing project execution.Main Responsibilities:Develop and execute marketing strategies...

  • Healthcare Risk Management Specialist Leader

    4 weeks ago

    Toronto, Ontario, Canada Healthcare Insurance Reciprocal of Canada (HIROC) Full time

    About the RoleWe are seeking a skilled and experienced Senior Healthcare Risk Management Specialist to join our team at Healthcare Insurance Reciprocal of Canada (HIROC). This role is ideal for individuals who are passionate about healthcare safety and risk management.

  • Bayshore HealthCare Field Nurse Case Manager Advocate

    3 days ago

    Toronto, Ontario, Canada Bayshore HealthCare Full time

    About the RoleWe are seeking a highly skilled and dedicated Field Nurse Case Manager to join our team at Bayshore HealthCare. As a key member of our Patient Support Programs, you will play a vital role in supporting patients living with dermatological diseases.Job SummaryThe successful candidate will work closely with physicians, nurses, and other healthcare...

  • Senior Liaison, Interface Management Specialist

    2 weeks ago

    Toronto, Ontario, Canada Webuild Full time

    Senior Liaison, Interface Management SpecialistWe are seeking a highly skilled Senior Liaison to coordinate the interface between our project and third-party stakeholders. This role requires strong communication and analytical skills to ensure seamless collaboration and efficient delivery of submittals.About the RoleMeet project goals and objectives related...

  • Healthcare Risk Management Strategist

    4 weeks ago

    Toronto, Ontario, Canada Healthcare Insurance Reciprocal of Canada (HIROC) Full time

    About HIROCHIROC is a leading provider of insurance, risk management, and claims solutions for the Canadian healthcare sector.We are committed to helping our subscribers navigate the complex landscape of healthcare delivery, ensuring they have the tools and expertise needed to manage risk and improve patient safety.Senior Healthcare Risk Management...

  • Senior Living Marketing Specialist

    2 months ago

    Toronto, Ontario, Canada Verve Senior Living Full time

    About the RoleWe are seeking a highly motivated and experienced Senior Living Marketing Specialist to join our team at Verve Senior Living. As a key member of our marketing team, you will be responsible for developing and implementing effective marketing strategies to achieve occupancy targets.Key ResponsibilitiesDevelop and implement home-specific marketing...

  • Registered Nurse Position

    2 months ago

    Toronto, Ontario, Canada Verve Senior Living Full time

    Job SummaryVerve Senior Living is seeking a dedicated and compassionate Registered Practical Nurse (RPN) to join our team. As an RPN at Verve Senior Living, you will play a critical role in providing high-quality care to our residents, promoting their independence, and enhancing their overall quality of life.ResponsibilitiesAssess the needs of individual...

  • Healthcare Risk Management Expert

    4 weeks ago

    Toronto, Ontario, Canada Healthcare Insurance Reciprocal of Canada (HIROC) Full time

    Job Summary:We are seeking a seasoned Senior Healthcare Risk Management Specialist to join our team at the Healthcare Insurance Reciprocal of Canada (HIROC). As a trusted healthcare safety advisor, we offer a full spectrum of insurance, risk, and claims management products and support.About Us:HICoR is the largest not-for-profit healthcare liability insurer...

  • Healthcare Risk Management Expert

    4 weeks ago

    Toronto, Ontario, Canada Healthcare Insurance Reciprocal of Canada (HIROC) Full time

    Job Overview: Healthcare Insurance Reciprocal of Canada (HIROC) seeks an experienced Senior Healthcare Risk Management Specialist to join its team. The ideal candidate will have a strong background in healthcare risk management, safety, and quality improvement.About HIROC: As the largest not-for-profit healthcare liability insurer in Canada, HIROC has over...

  • Healthcare Risk Manager Consultant

    2 weeks ago

    Toronto, Ontario, Canada Healthcare Insurance Reciprocal of Canada (HIROC) Full time

    At Healthcare Insurance Reciprocal of Canada (HIROC), we are committed to providing a full spectrum of insurance, risk management, and claims support to our subscribers. As a trusted healthcare safety advisor, we strive to offer innovative solutions that address the complex needs of the Canadian healthcare system.Job DescriptionWe are seeking an experienced...

  • Strategic Healthcare Risk Management Expert

    4 weeks ago

    Toronto, Ontario, Canada Healthcare Insurance Reciprocal of Canada (HIROC) Full time

    At the Healthcare Insurance Reciprocal of Canada (HIROC), we are seeking a highly skilled Senior Healthcare Risk Management Specialist to join our team. With an estimated salary of $85,000 - $110,000 per year, this role offers a unique opportunity to make a meaningful impact in the field of healthcare risk management.About the RoleWe are looking for an...