Food Service Supervisor

6 days ago

Lambton Shores, Ontario, Canada chucks roadhouse Full time
Job Summary

Chucks Roadhouse is seeking a highly skilled Food Service Supervisor to join our team. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including servers, hosts/hostesses, and kitchen staff.
    • Train staff in job duties, sanitation, and safety procedures.
    • Develop and implement effective training programs to ensure staff are equipped to provide excellent customer service.
  • Food Quality and Safety
    • Ensure that food and service meet quality control standards.
    • Conduct regular quality control checks to ensure that food is prepared and presented to the highest standards.
  • Operations and Administration
    • Prepare and submit reports on food service operations, including sales, inventory, and customer feedback.
    • Develop and implement effective systems for managing inventory, supplies, and equipment.
    • Collaborate with the kitchen team to ensure that food is prepared and presented to the highest standards.
  • Customer Service
    • Ensure that customers receive exceptional service and that their needs are met.
    • Address customer complaints or concerns in a professional and courteous manner.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 7 months to less than 1 year of experience in a food service supervisory role.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and meet tight deadlines.
    • Knowledge of food safety and sanitation procedures.
    • Ability to train and develop staff.
Working Conditions

The Food Service Supervisor will work in a fast-paced environment with a combination of sitting, standing, and walking. The position requires the ability to work under pressure and meet tight deadlines.

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