Food Service Supervisor

3 days ago

Lambton Shores, Ontario, Canada Subway Restaurant Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Subway Restaurant. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Supervise and Coordinate Staff: Supervise and coordinate the activities of our food service staff, including food preparation, portioning, and presentation.
  • Train and Develop Staff: Train and develop our staff in job duties, sanitation, and safety procedures to ensure that they are equipped to provide excellent service to our customers.
  • Manage Inventory and Supplies: Estimate and manage inventory and supplies required for meal preparation, ensuring that we have the necessary resources to meet customer demand.
  • Ensure Quality Control: Ensure that our food and service meet quality control standards, maintaining a clean and safe environment for our customers.
  • Prepare Budget and Reports: Prepare budget and cost estimates, as well as reports on sales, stock, and wastage.
  • Address Customer Complaints: Address customer complaints or concerns in a professional and courteous manner, ensuring that our customers receive exceptional service.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a food service environment.
  • Work Setting: Restaurant environment with fast-paced and physically demanding conditions.
  • Supervision: Supervise 5-10 people, including cooks, food and beverage servers, food service counter attendants, and kitchen and food service helpers.
Work Conditions and Physical Capabilities
  • Fast-Paced Environment: Work in a fast-paced environment with tight deadlines and a combination of sitting, standing, walking, and standing for extended periods.
  • Physical Demands: Physically demanding work requiring bending, crouching, kneeling, and walking.
Personal Suitability
  • Client Focus: Provide excellent customer service and maintain a client-focused attitude.
  • Efficient Interpersonal Skills: Develop and maintain efficient interpersonal skills to effectively communicate with staff and customers.
  • Excellent Oral Communication: Possess excellent oral communication skills to effectively communicate with staff and customers.
  • Flexibility: Demonstrate flexibility and adaptability in a fast-paced environment.
  • Team Player: Work effectively as a team player to achieve common goals and objectives.

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