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Customer Service Representative
1 month ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Postal Services. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, processing mail and packages, and maintaining a high level of productivity in a fast-paced environment.
Key Responsibilities:
- Provide excellent customer service to clients, responding to their inquiries and resolving issues in a timely and professional manner.
- Process mail and packages, ensuring accurate and efficient handling and delivery.
- Maintain a high level of productivity, meeting or exceeding performance standards and deadlines.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Participate in ongoing training and development to improve skills and knowledge.
Requirements:
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Basic math skills and accuracy in handling cash and processing transactions.
- Ability to lift up to 50 pounds and stand for long periods.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
- The opportunity to work for a leading organization in the postal services industry.
How to Apply:
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application, including your resume and cover letter, to [insert contact information].
