Customer Service Representative
4 weeks ago
About Us
First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. With over 87% Indigenous ownership and control, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people.
About The Role
As a Customer Service Representative, you will be responsible for assisting customers with various financial activities, such as making deposits, withdrawals, bill payments, and cashing cheques. You will also be able to help customers identify their financial needs and provide them with the best solution through FNBC's products and services.
Key Responsibilities
- Provide exceptional customer service to customers
- Perform duties with a high level of accuracy and completeness
- Be punctual and maintain a solid attendance record
- Develop strong interpersonal and communication skills
- Utilize financial institution software systems to efficiently manage customer transactions
- Participate in cash handling, customer service, and sales activities
- Meet acceptable criminal and credit check requirements
What We Offer
This permanent full-time opportunity is based out of our Iqaluit, Nunavut branch. As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on providing exceptional customer service and promoting the growth of the Indigenous economy.
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