Customer Service Representative
2 weeks ago
About First Nations Bank of Canada
First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. With over 87% Indigenous ownership and control, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people.
About The Role
As a Customer Service Representative, you will be responsible for assisting customers with various financial activities, such as making deposits, withdrawals, bill payments, and cashing cheques. You will work closely with customers to identify their financial needs and provide them with the best solutions through FNBC's products and services.
Key Responsibilities
- Provide exceptional customer service to customers
- Assist customers with financial transactions and activities
- Identify customer financial needs and provide solutions
- Work efficiently and effectively in a fast-paced environment
- Meet sales and customer service targets
Requirements
- High school diploma or equivalent required
- Previous customer service experience an asset
- Strong communication and interpersonal skills
- Ability to work in a team environment
- Basic computer skills and knowledge of financial institution software systems
What We Offer
First Nations Bank of Canada offers a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
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