Customer Service Representative
2 weeks ago
About Us
First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. With over 87% Indigenous ownership and control, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well-being of Indigenous people.
About The Role
As a Customer Service Representative, you will be part of the Retail Banking team at our Iqaluit branch. Your primary responsibility will be to assist customers with various financial activities, such as making deposits, withdrawals, bill payments, and cashing cheques. You will also be expected to identify customers' financial needs and provide them with the best solutions through FNBC's products and services.
Key Responsibilities
- Provide exceptional customer service to customers
- Perform duties with a high level of accuracy and completeness
- Be punctual and maintain a solid attendance record
- Develop strong interpersonal and communication skills
- Organize and prioritize tasks effectively
Requirements
- Passion for providing exceptional customer service
- Strong organizational skills
- Ability to work in a team environment
- Experience with financial institution software systems is an asset
- Cash handling, customer service, and/or sales experience is an asset
What We Offer
This permanent full-time opportunity is based out of our Iqaluit, Nunavut branch. As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, where you can grow and develop your skills.
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