Customer Service Representative

7 days ago

Kelowna, British Columbia, Canada Safeway Full time

About Safeway

Safeway is a leading retail grocery store chain that provides an exceptional food shopping experience to consumers across Canada. As a member of Sobeys Inc.'s retail food offering, we serve the needs of Canadians with over 1,500 stores in more than 800 communities from coast-to-coast.

Job Summary

We are seeking a friendly and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will play a key role in delivering top-quality products and superior service to our customers, while also giving back to the communities we serve.

Key Responsibilities

  • Provide exceptional customer service in accordance with Safeway's programs
  • Process cash register payments by cash, cheque, credit card, gift card, and debit
  • Wrap and place merchandise in bags/carts
  • Balance and reconcile cash at end of work shift
  • Maintain cleanliness of check stands
  • Stock various products in check stand area

Requirements

  • Ability to learn quickly
  • Ability to work in a fast-paced environment
  • Highly motivated and team-oriented
  • Ability to communicate clearly and concisely in both oral and written form
  • Possess strong customer service qualities
  • Works in a safe and responsible manner
  • Available to work flexible hours
  • Evening and weekend availability is strongly encouraged

Physical Requirements

  • Constant lifting of up to 10 pounds
  • Constant standing
  • Constant computer and point-of-sale system use
  • Frequent bending and twisting
  • Occasional lifting or carrying of between 10-40 lbs, including waist-level and low-level lifts
  • Occasional walking, squatting, pushing, or pulling

Why Work for Us

We offer regular pay increases for hourly employees, flexible scheduling, and a comprehensive benefit plan that includes employer-funded prescription drug coverage, vision care, dental coverage, and a pension plan for eligible employees. We are an award-winning organization that is renowned for its inclusive work environment and recognized as a great place to work.

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