Food Service Team Lead

4 weeks ago

WhitchurchStouffville, Ontario, Canada TIM HORTONS Full time

Job Title: Food Service Supervisor

Job Summary: We are seeking a highly motivated and experienced Food Service Supervisor to join our team at TIM HORTONS. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and quality food.

Key Responsibilities:

  • Supervise and coordinate the activities of staff who prepare and portion food
  • Train staff in job duties, sanitation, and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Hire food service staff
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales, and wastage
  • Prepare and submit reports

Requirements:

  • Secondary (high) school graduation certificate
  • 1 to less than 7 months of experience
  • Ability to work in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet tight deadlines

Work Environment:

  • Food service establishment
  • On-site customer service

Supervision:

  • 3-4 people
  • Food and beverage servers
  • Food service counter attendants and food preparers

Work Conditions and Physical Capabilities:

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Standing for extended periods
  • Walking

Personal Suitability:

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility

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